1、房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,吳 晨 欣,2,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,業(yè)務(wù)開(kāi)拓 爭(zhēng)取客戶（房源、客源）,3,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,4,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,業(yè)務(wù)洽談 留住客戶,客戶意識(shí) 平等化意識(shí) 珍惜?？?體察客戶意愿,要求 傾聽(tīng) 查驗(yàn) 告知 協(xié)商,把握客戶 甄別資格 引導(dǎo)需求 了解決策人 判斷能力,6,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,房地產(chǎn)查驗(yàn) 避免經(jīng)紀(jì)糾紛,7,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,8,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,簽訂經(jīng)紀(jì)合同 保證雙方權(quán)益,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,10,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,收集傳播信息 關(guān)系成交效率,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,12,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,

2、引領(lǐng)看房 爭(zhēng)取客戶（房源、客源）,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,14,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,促成交易 體現(xiàn)經(jīng)紀(jì)人作用,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,16,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,產(chǎn)權(quán)過(guò)戶登記 必要環(huán)節(jié),房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,18,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,房屋交驗(yàn) 最易產(chǎn)生糾紛的環(huán)節(jié),房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,提醒賣方：最近期的繳費(fèi)憑證等,提醒買方：應(yīng)付的余款等,攜帶資料：交房確認(rèn)書,20,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,傭金結(jié)算 經(jīng)紀(jì)機(jī)構(gòu)的主要收入,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,交易過(guò)程完成后，經(jīng)紀(jì)人應(yīng)及時(shí)與委托人（或交易雙方）進(jìn)行傭金結(jié)算，傭金金額和結(jié)算方式應(yīng)按照經(jīng)濟(jì)合同的約定執(zhí)行。,22,房地產(chǎn)經(jīng)紀(jì)基本業(yè)務(wù)流程,售后服務(wù) 提高服務(wù)、穩(wěn)定老客戶,房地產(chǎn)經(jīng)紀(jì)基