1、辦公室電話商務(wù)用語（中英文對照）以前的公司一般有總機(jī)，由接線員將電話轉(zhuǎn)接到各部門或者個人?，F(xiàn)在很多公司擁有類似的前臺服務(wù)。那么，如果你是在為別人轉(zhuǎn)接電話的話應(yīng)當(dāng)怎么說呢。電話轉(zhuǎn)接i ll put you through right now.我現(xiàn)在就幫你轉(zhuǎn)接過去。i ll connect you with the department you want. hold on for a minute.我將電話轉(zhuǎn)到您需要的部門。請稍后。i ll switch you over to mr. clark.我將您的電話轉(zhuǎn)給克拉克先生。i m sorry but the number is engaged.

2、 we ll call you if connected.很抱歉電話占線，如果接通了我們就給您打電話。訂購商品及詢問id like to place an order for your party dress from your catalog. 我想要訂你們目錄上的晚禮服。may i order some flowers? 我可以訂些花嗎？how can i pay for this item? 我要怎么付款？id like to buy the car on your tv commercial.我想要買你們電視廣告上的汽車。please send me your catalogue. 請

3、寄目錄給我。do you have any life menu magazine tenin stock?你們第十期的“生活菜單”還有存貨嗎？how long will it arrive? 需要多久才會送到呢？the product you sent to me is not what i ordered.你們送來的產(chǎn)品不是我訂的東西。im calling about an order i placed a month ago. it hasntarrived yet. 我打電話是因為一個月前我訂的東西。產(chǎn)品到現(xiàn)在都還沒到。解析：現(xiàn)在電話或網(wǎng)絡(luò)訂購在國內(nèi)也很流行，即使是人在國內(nèi)你也可以訂購?fù)?/p>

4、國目錄上的產(chǎn)品。但在打電話前一定要先記下商品的型號及尺寸，以節(jié)省通話時間。commercial 有（電視、廣播中的）商業(yè)廣告之意，也可說成commercial film, 簡稱為 c.f. 。而 advertisement 則指（平面的）廣告，簡稱為 ad; advertisement mail 是廣告郵件； advertisement column 是廣告欄，這些都是很常用到的。 3. place 有開出訂單之意。 ie: to place an order with sb. （和某人訂訂單）聽不清楚sorry, i didnt catch you. 對不起，我聽不懂你說的。sorry, i

5、 didnt understand.抱歉，我聽不懂。sorry, i didnt get what you said.對不起，我沒聽懂你說的話。我聽不太清楚。i cant hear you very well.i can barely hear you. 我?guī)缀趼牪坏侥阏f的。 6. im having trouble hearing you. 我聽不清楚。we have a bad connection. 通訊效果不太好。 8. i cant catch what you are saying. 我聽不太清楚你說的話。發(fā)生上面的情況，你可以請對方在重復(fù)一遍，你可以說：pardon? 請再說一遍

6、好嗎？excuse me? 請再說一遍？上列兩句都是對不起之意，但用在會話上，如果后面沒有接說明，并且語尾上揚(yáng)，就是要對方再說一次。聽到這句話時就要知道對方要自己再說一遍。i beg you pardon? 能請你再說一遍嗎？（此句有請求對方原諒及再說一次的意思）could you repeat that, please? 能請你再說一遍嗎？would you say that again? 你能再說一遍嗎？請對方說慢點的說法：would you speak more slowly?could you speak up a little?t=speak out )would you speak more clearly?would you explain more for me?please speak a little lou