1、-本頁(yè)為預(yù)覽頁(yè)P(yáng)AGE14-本頁(yè)為預(yù)覽頁(yè)-本頁(yè)為預(yù)覽頁(yè)22春學(xué)期（高起本：1509、1603、1609、1703）酒店信息技術(shù)管理（一）（二）（EI雙語(yǔ)）在線作業(yè)-00001第1題. 數(shù)據(jù)是一些事實(shí)和數(shù)字,使用時(shí)通常需要將其處理為有用的( )選項(xiàng)A：表格選項(xiàng)B：文檔選項(xiàng)C：信息選項(xiàng)D：格式參考答案：C第2題. 能夠擴(kuò)展鍵盤、觸摸屏設(shè)備或光學(xué)字符識(shí)別終端的功能的是( )選項(xiàng)A：借記卡選項(xiàng)B：磁卡閱讀器選項(xiàng)C：智能平臺(tái)選項(xiàng)D：智能卡參考答案：B第3題. 下列哪個(gè)由自動(dòng)飲料控制系統(tǒng)生成的報(bào)表用于指明由主要飲料類別得出的預(yù)計(jì)飲料收入的報(bào)表?( )選項(xiàng)A：主要飲料類別銷售額報(bào)表選項(xiàng)B：飲料服務(wù)員銷售報(bào)表

2、選項(xiàng)C：主要產(chǎn)品銷售組合報(bào)表選項(xiàng)D：每日分時(shí)凈銷售額報(bào)表參考答案：A第4題. A rooms management module forecasts the number of rooms that will require cleaning by( )選項(xiàng)A：only processing expected number of arrivals選項(xiàng)B：only processing current house counts選項(xiàng)C：processing current house counts and expected number of arrivals選項(xiàng)D：it depends參考答案：

3、C第5題. 文字處理軟件除了創(chuàng)建、編輯和格式化文件之外,還有很多特殊功能。下列不屬于文字處理軟件的功能的是( )選項(xiàng)A：自動(dòng)拼寫檢查選項(xiàng)B：重新計(jì)算選項(xiàng)C：個(gè)性化信函格式選項(xiàng)D：樣式頁(yè)參考答案：B第6題. Which of the following information backup techniques should only be used as a supplement to other backup methods?( )選項(xiàng)A：redundant copy選項(xiàng)B：duplicate copy選項(xiàng)C：hard copy選項(xiàng)D：fault-tolerant processing參考答

4、案：C第7題. An outline of the vendors responsibilities should encourage vendors to submit as much as possible relative to such area as( )選項(xiàng)A：Network configurations選項(xiàng)B：Payment plan options選項(xiàng)C：Application descriptions選項(xiàng)D：All above參考答案：D第8題. 下列計(jì)算機(jī)化的財(cái)務(wù)系統(tǒng)的哪個(gè)模塊可以根據(jù)所有打開的發(fā)票生成現(xiàn)金需求報(bào)告( )選項(xiàng)A：總分類賬模塊選項(xiàng)B：財(cái)務(wù)報(bào)表模塊選項(xiàng)C：應(yīng)付賬

5、款模塊選項(xiàng)D：應(yīng)收賬款模塊參考答案：C第9題. 什么技術(shù)建立了從獨(dú)立的計(jì)算機(jī)系統(tǒng)傳送數(shù)據(jù)的通訊過程?( )選項(xiàng)A：數(shù)據(jù)處理技術(shù)選項(xiàng)B：信息處理技術(shù)選項(xiàng)C：防病毒技術(shù)選項(xiàng)D：備份技術(shù)參考答案：B第10題. 以下關(guān)于中央預(yù)訂系統(tǒng)的說法哪一個(gè)是錯(cuò)誤的? ( )選項(xiàng)A：中央預(yù)訂系統(tǒng)維護(hù)著獲準(zhǔn)率與拒絕率的統(tǒng)計(jì)信息。選項(xiàng)B：一個(gè)計(jì)算機(jī)化的中央預(yù)訂系統(tǒng)可以將財(cái)務(wù)數(shù)據(jù)從每個(gè)飯店傳送回總部處理。選項(xiàng)C：多數(shù)獨(dú)立的中央預(yù)訂系統(tǒng)失敗是因?yàn)殡y以為他們的服務(wù)找到需求。選項(xiàng)D：中央預(yù)訂系統(tǒng)在為每個(gè)飯店處理預(yù)訂時(shí)能支持頻繁旅行者程序。參考答案：C第11題. 一批連接著遠(yuǎn)程中央處理器的POS終端組成了( )選項(xiàng)A：電子收款機(jī)

6、選項(xiàng)B：POS系統(tǒng)選項(xiàng)C：電話計(jì)費(fèi)系統(tǒng)選項(xiàng)D：輔助顧客服務(wù)參考答案：B第12題. 杜德農(nóng)場(chǎng)度假區(qū)正研究一種新的P0S系統(tǒng)。目前,度假區(qū)集中了幾個(gè)服務(wù)站點(diǎn)訂單錄入設(shè)備。不過,改革計(jì)劃中要求有幾個(gè)戶外用餐設(shè)備,經(jīng)理們認(rèn)為目前的配置會(huì)嚴(yán)重影響服務(wù)的速度。下面哪種POS訂單錄入設(shè)備可能最適合該度假區(qū)的需求?( )選項(xiàng)A：無線終端選項(xiàng)B：OCR終端選項(xiàng)C：觸摸屏終端選項(xiàng)D：磁卡終端參考答案：A第13題. 將數(shù)據(jù)轉(zhuǎn)換成信息是通過由一系列行動(dòng)所構(gòu)成的周期來完成的。這些步驟不包括( )選項(xiàng)A：輸入選項(xiàng)B：處理選項(xiàng)C：記錄選項(xiàng)D：輸出參考答案：C第14題. An electronic locking syste

7、m that operates through a centralized master code console that is interfaced to every controlled guestroom door is( )選項(xiàng)A：micro-fitted electronic locking system選項(xiàng)B：macro-fitted electronic locking system選項(xiàng)C：hard-wired electronic locking system選項(xiàng)D：soft-wired electronic locking system參考答案：C第15題. Which o

8、f the following devices is used to consolidate electronic communications between a hotel and a credit card center?( )選項(xiàng)A：intelligent platform選項(xiàng)B：magnetic card reader選項(xiàng)C：debit card選項(xiàng)D：smart card參考答案：A第16題. An automated program that convert purchase units into issue and recipe units and track ingredie

9、nts is called( )選項(xiàng)A：storing tables選項(xiàng)B：purchasing tables選項(xiàng)C：conversion tables選項(xiàng)D：production tables參考答案：C第17題. The following elements are not included in a successful revenue management strategy( )選項(xiàng)A：transient room sales選項(xiàng)B：food and beverage activity選項(xiàng)C：permanent room sales選項(xiàng)D：local and area-wide con

10、ventions參考答案：C第18題. Which refers to liabilities incurred for merchandise, equipment, or other goods and services purchased by the hospitality operation with deferred payment?( )選項(xiàng)A：Accounts payable選項(xiàng)B：Accounts receivable選項(xiàng)C：Depreciation選項(xiàng)D：Cash參考答案：A第19題. 一個(gè)為航空公司、汽車租賃和飯店客房處理預(yù)訂業(yè)務(wù)的預(yù)訂網(wǎng)絡(luò)被稱為( )選項(xiàng)A：中央預(yù)訂系統(tǒng)

11、選項(xiàng)B：預(yù)訂中心選項(xiàng)C：非會(huì)員制預(yù)訂系統(tǒng)選項(xiàng)D：混合銷售代理參考答案：D第20題. 在POS終端鍵盤上,哪些鍵不可以用于輸入訂單?( )選項(xiàng)A：價(jià)格檢查鍵選項(xiàng)B：修正鍵選項(xiàng)C：結(jié)算鍵選項(xiàng)D：預(yù)置鍵參考答案：C第21題. 預(yù)訂員通過預(yù)訂請(qǐng)求生成一個(gè)預(yù)訂查詢,這個(gè)查詢通常包括 ( )選項(xiàng)A：抵達(dá)日期選項(xiàng)B：顧客性別選項(xiàng)C：所需房間類型與房間數(shù)選項(xiàng)D：間夜數(shù)參考答案：A,C,D第22題. Which of the following is correct? ( )選項(xiàng)A：Income, expense are the basic accounts of income statement.選項(xiàng)B：Ac

12、counts payable module only includes two files, which are vendor master file and invoice register file.選項(xiàng)C：FIFO means inventory products are priced at the price level of the last purchase.選項(xiàng)D：The stock status reflects the stock quantity of each stock item.參考答案：A,C,D第23題. 事前成本是一種特殊類型的預(yù)測(cè),它基于以下哪幾種數(shù)據(jù)?( )

13、選項(xiàng)A：包括原料、數(shù)量和制作過程的標(biāo)準(zhǔn)配方選項(xiàng)B：餐館采購(gòu)的每個(gè)原料項(xiàng)的準(zhǔn)確成本選項(xiàng)C：可以指出每個(gè)項(xiàng)目及其消費(fèi)份額的計(jì)劃選項(xiàng)D：潛在的食品成本總額參考答案：A,B,C第24題. A revenue forecast report projects future revenue by multiplying predicted occupancies by assigned room rates. A PMS reservation module can also compile and generate ( )選項(xiàng)A：Reservation transaction records選項(xiàng)B：Ex

14、pected arrival and departure lists選項(xiàng)C：Common agent reports選項(xiàng)D：Turnaway reports參考答案：A,B,C,D第25題. Automated sales and non-automated sales are many different, the following instructions of automatic are ( )選項(xiàng)A：The same account and booking information is retyped in a confirmation letter.選項(xiàng)B：Confirmation

15、 is produced automatically.選項(xiàng)C：The same information is retyped in a contract.選項(xiàng)D：Contract is produced antomatically.參考答案：B,D第26題. Which of the following statements about room state is incorrect?( )選項(xiàng)A：Sleeper refers to the empty room was mistaken for the status of occupancy.選項(xiàng)B：Room status discrepan

16、cy refers to the difference between the state of the room, such as cleaning, maintenance and cleaning is waiting to be checked.選項(xiàng)C：Non-automated hotel technology instantly updates the status of rooms.選項(xiàng)D：Room status can only be determined by booking data, not affected by the ministry of housing data

17、.參考答案：B,C,D第27題. 在顧客賬務(wù)模塊中,建立一張賬單所需的元素一般包括( )選項(xiàng)A：顧客名選項(xiàng)B：地址選項(xiàng)C：房間號(hào)選項(xiàng)D：賬單號(hào)參考答案：A,B,C,D第28題. POS order entry devices have ( )選項(xiàng)A：Touch screen terminal選項(xiàng)B：OCR terminal選項(xiàng)C：Wireless terminal選項(xiàng)D：Keyboards and monitors參考答案：A,B,C,D第29題. 下列能夠使飯店管理者控制購(gòu)買和升級(jí)一個(gè)計(jì)算機(jī)系統(tǒng)的行為有( )選項(xiàng)A：允許經(jīng)銷商建立他們自己的報(bào)價(jià)格式選項(xiàng)B：設(shè)計(jì)方案要求文件選項(xiàng)C：供應(yīng)商現(xiàn)場(chǎng)演

18、示的腳本選項(xiàng)D：評(píng)估經(jīng)銷商方案時(shí)使用相同的標(biāo)準(zhǔn)參考答案：B,C,D第30題. Which of the following is an integral part of the balance sheet? ( )選項(xiàng)A：Depreciation選項(xiàng)B：Assets選項(xiàng)C：Equity選項(xiàng)D：Liability參考答案：B,C,D第31題. Withholdings are subtractions form gross pay for income and Social Security taxes.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第32題. 客房入住感應(yīng)器需要用戶手動(dòng)確認(rèn)一個(gè)房間的實(shí)際入住

19、情況。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第33題. Bid specification file contains the specific of purchased items. Purveyors are asked to quote prices for products that meet or exceed stated specifications.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第34題. The central processing unit is responsible for orchestrating the hardware and the software.選項(xiàng)A：對(duì)選

20、項(xiàng)B：錯(cuò)參考答案：B第35題. 收入管理可以用于決定是否所有的房費(fèi)都應(yīng)該提升或下降。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第36題. 收入預(yù)測(cè)報(bào)告將預(yù)計(jì)住房率與現(xiàn)有房費(fèi)相乘以規(guī)劃未來收入。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第37題. 收據(jù)打印機(jī)作為POS打印機(jī)中的現(xiàn)場(chǎng)打印設(shè)備,只能打印軟賬單。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第38題. 一般從產(chǎn)品性能、成本、供應(yīng)商的商譽(yù)三方面評(píng)估供應(yīng)商的方案。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第39題. Micro-fitted electronic locking system is an electronic locking system that operates through a centralized master code console that is interfaced to every controlled guestroom door.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：