1、ROAD ACCIDENT FUNDVENDOR BRIEFING SESSION RFP: RAF/ 2021 /00014Presenter: Anna Mosupyoe and Tshepiso MamanyuwaDate: 31 January 2021Time: 13:00 OverviewBackgroundEvaluation Criteria Submission of bid responses Disqualification of bids Procurement AdministrationPurpose of the RFPQuestions and AnswersB

2、ackgroundRFP: RAF/2021/00014: APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE PRINTER MAINTENANCE AND REPAIRS FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THREE YEARSAdvertised on 20 January 2021Closing on 13 February 2021Evaluation CriteriaEvaluation will be based on 90/10 PPPFA systemCriteriaPoin

3、tsPrice90Participation goals10Total100Evaluation CriteriaMandatory requirementsThe service provider must have accreditation to maintain and repair HP printers and be able to service other brands such as Minolta, Nashua, etc.Please provide accreditation from HP to confirm that you are accredited to m

4、aintain and repair HP printers.Functional criteria WeightingsFoot Print Service providers must be able to supply maintenance and repair printers in all nine provinces. Provide RAF with addresses of offices that you have in all nine provinces and for those that you do not have offices substantiate on

5、 how you will maintain and repair printers or provide a list of alliance service providers that will be used.Experience of the CompanyProvide RAF with 3 references where you have provided printer maintenance and repairs services.The reference should include the following:Company nameContact personCo

6、ntact person e-mail address and contact number.25%30%Evaluation Criteria (continue)Evaluation Criteria continueFunctional criteria WeightingsService Plan The service provider must provide RAF with the service plan of how the required services will be delivered to the RAF. The plan should include for

7、 example the following:A formal methodologyResource managementProject tracking and progress reporting Provide loaned printersProvide quarterly maintenanceReport on printersIncident management; and all requirements that are required for the project.TrainingThe service provider should develop a skill

8、transfer plan on how to transfer skills to users and ICT technician on handling printers to avoid breakdowns and provide ICT with skills on how to resolve faults that are not critical.30%15%Original signed bid document4 hard copiesSubmitted in sealed envelopesEach schedule must be clearly distinguis

9、h, indexed and all pages numberedSubmission of bid responsesDisqualification of bidsBidders shall be disqualified if they fail to:Submit a valid and original tax clearance certificateComplete questionnaires in fullSubmit true and correct information Comply with mandatory requirementsComply with pres

10、cribed response formatAdministrationRFP Closing Date: 13 February 2021 11H00Venue: RAF Menlyn Reception 38 Ida street Menlo Park PretoriaBid responses sent by courier must reach the reception at least 36 (thirty six) hours before the closing date to be deposited into the bid boxSubmission Register m

11、ust be signed at the reception by bidder when submitting bid documentsLate bids will not be consideredEnquiries and clarification of technical issues will close not later than 02 February 2021 11H00.Important note:Please ensure that the attendance register has been signedName of company Contact detailsPurpose of the RFPPurpose of RFP (continue)UNDERSTANDING OF THE RAF SERVICE EXPECTATIONEnable the RAF to deliver on its mandateRAF ICT support personnel is in 6 regions