FoodandBeverageServiceinWesternStyle西餐餐飲服務(wù)——舌尖上的英文Howtotakefoodorder?←←←←←←←Unit8←←ReviewObjectivesLead-inVocabulary\Sentences\DialogueRoleplayCultureExtensionReview←Review←Review←Review←學(xué)習(xí)情境工作任務(wù)（學(xué)習(xí)情境單元）主要內(nèi)容及教學(xué)方法學(xué)習(xí)目標(biāo)與能力要求餐廳服務(wù)英語(yǔ)任務(wù)1用英語(yǔ)正確完成客人預(yù)定餐桌的服務(wù)

√任務(wù)2用簡(jiǎn)練有效的英語(yǔ)句子完成引領(lǐng)客人入座的工作√任務(wù)3能用正確的英語(yǔ)短句，對(duì)客人進(jìn)行點(diǎn)單服務(wù)任務(wù)4用準(zhǔn)確的英文表述對(duì)菜品進(jìn)行推薦任務(wù)5用正確的英文表達(dá)，對(duì)客人的進(jìn)餐過(guò)程進(jìn)行服務(wù)任務(wù)6用準(zhǔn)確的英語(yǔ)完成結(jié)賬服務(wù)任務(wù)7用準(zhǔn)確的英語(yǔ)句型完成客房用餐服務(wù)工作1.采用模擬電話接聽(tīng)記錄來(lái)電信息，運(yùn)用多媒體教學(xué)、聽(tīng)錄音、講授等方法教學(xué)；對(duì)數(shù)字進(jìn)行專(zhuān)門(mén)的復(fù)習(xí)；

√2.采用集中講授、分組練習(xí)、角色扮演等方法教學(xué)；角色演練中學(xué)生要輔以標(biāo)準(zhǔn)的禮儀姿勢(shì)和手勢(shì)3.在餐飲實(shí)訓(xùn)室采用角色扮演的形式模擬客人進(jìn)行菜品的點(diǎn)單；點(diǎn)單時(shí)要求學(xué)生將客人所點(diǎn)菜品快速準(zhǔn)確記載到卡片上4.在餐飲實(shí)訓(xùn)室采用角色扮演的形式模擬對(duì)客人進(jìn)行菜品推薦，點(diǎn)單時(shí)要求學(xué)生必須進(jìn)行菜品推薦，并將客人所點(diǎn)菜品及口味快速、準(zhǔn)確地記載到片上5.在進(jìn)行對(duì)話的同時(shí)，完成相應(yīng)的服務(wù)操作6.對(duì)話演練中，要求學(xué)生在口語(yǔ)表達(dá)同時(shí)填寫(xiě)離店結(jié)賬單，并完成收款操作1.能用英語(yǔ)正確完成客人預(yù)定餐桌的服務(wù)

√2．能用簡(jiǎn)練有效的英語(yǔ)句子完成引領(lǐng)客人入座的工作

√3．能用正確的英語(yǔ)短句，對(duì)客人進(jìn)行點(diǎn)單服務(wù)4．能用準(zhǔn)確的英文表述對(duì)菜品進(jìn)行推薦5．能用正確的英文表達(dá)，對(duì)客人的進(jìn)餐過(guò)程進(jìn)行服務(wù)6．能用準(zhǔn)確的英語(yǔ)完成結(jié)賬服務(wù)7．能用準(zhǔn)確的英語(yǔ)句型完成客房用餐服務(wù)工作8．能用正確英語(yǔ)表達(dá)完成酒水服務(wù)←ObjectivesKnowledgeObjectivesMasterwesternfooddiningprocedureMastervocabularyandsentencesAbilityObjectivesTakefoodorderprofessionallyCommunicatewithguestfluentlyEmotionalObjectivesDevelopstrongserviceawareness←2.Asawaiterorwaitress,what’sthenextstep?←Lead–inQuestionsforDiscussion:1.Whatusefulwordsorsentencescanyoulearnfromthevideo?

Twopersons兩個(gè)人Menu菜單Youareready?準(zhǔn)備好點(diǎn)菜了嗎？Readytoorder.準(zhǔn)備點(diǎn)菜了Takeorder←Lead–in←KeyandChallengePointsKeypoints:

Masteringwesternfooddiningprocedure.UsingVocabularyandsentencescorrectlyandproperly.ChallengePoint:Accomplishatakeordertaskdialogue.←

Warming-upQuestionsWhat’sthedifferentpointsofservingproceduresbetweenWesterndishesandChinesedishes?Chineseserviceprocedure:ColdcombinationHotdishFruit

Warming-upQuestionsWhat’sthedifferentpointsofservingproceduresbetweenWesterndishesandChinesedishes?Westernserviceprocedure:Appetizer/Starter,Entree/MaincourseDessertDrink

VocabularyLookatthefollowingpicturesandtrytoputappropriatetermsunderthepictures.SaladSoupGoose

LiverAppetizer/Starter

VocabularyLookatthefollowingpicturesandtrytoputappropriatetermsunderthepictures.

SteakLambFishEntree/Maincourse

VocabularyLookatthefollowingpicturesandtrytoputappropriatetermsunderthepictures.PastaLasagnaEntree/Maincourse

VocabularyLookatthefollowingpicturesandtrytoputappropriatetermsunderthepictures.TeaCoffeeCakeDessert/Drink

VocabularyStudyAppetizer/??pitaiz?/

n.Starter/'stɑrt?/n.Entree/'ɑntre/n.Maincourse/me?n//k??s/nDessert/d?'z?t/nSalad/'s?l?d/nSoup/sup/n開(kāi)胃菜頭盤(pán)主菜甜點(diǎn)沙拉湯Goose

Liver/gu?s/

/'l?v?/nsteak/steik/

n.lamb/l?m/npasta

/'p?st?/nspaghetti/sp?'get?/nlasagna

/l?'z?nj?/n

cake/keik/

n.order/??:d?/

v.鵝肝牛排羊肉意大利面意大利細(xì)面千層面蛋糕點(diǎn)單

UsefulSentencesPresentingthemenuandaskingabouttheguests’orderforfoodandbeverage.Areyoureadytoordernow,sir?先生，您準(zhǔn)備好點(diǎn)菜了嗎？MayItakeyourordernow,madam?女士，您現(xiàn)在可以點(diǎn)菜了嗎？Whynottrythelobster,sir?It’sreallytasty.先生，您可以嘗嘗龍蝦，它確實(shí)美味可口。Whatkindofmaincoursewouldyoulike,sir?先生，您要什么主菜？

UsefulSentencesOrderingdishesanddrinks.Whatstartersdoyouhave?你們有什么頭盤(pán)？I'dliketoorderanappetizer.我想點(diǎn)一道開(kāi)胃菜。Iwilltrythelamb.我想嘗一嘗羊肉。MayIhaveasteak,please?我要一份牛排。

TaskPracticeⅠListeningPracticeListentotheconversationandfillintheblanks.1.Waiter:Areyoureadyto,

madam?2.Certainly.It’s

marinatedsalmonslicesservedwithtoast.3.IthinkI’llhavethatfora

.

4.Andwhatwouldyoulikeas

?

TaskPracticeⅠListeningPracticeListentotheconversationandfillintheblanks.1.Waiter:Areyoureadytoorder,madam?2.Certainly.It'smadeofmarinatedsalmonslicesservedwithtoast.3.IthinkI'llhavethatforastarter.4.Andwhatwouldyoulikeasmaincourse?

TaskPractice

ChallengeRole-playMakeaconversationbasedonthegivenmenu.←Summary←Review

ObjectivesLead-inVocabulary\SentencesTaskPracticeRoleplay←Summary←Orderfood不困難

有些知識(shí)要牢記Appetizer是前菜Maincourse有牛羊魚(yú)Sidedish菜任選Dessertcoffee別忘記MayItakeyourorderCanIhave我的菜Takeord