第1題WhatmakestheMISfieldthemostexcitingareaofstudyinschoolsofbusinessisthecontinuouschangein____,____,____,正確答案：:Technology正確答案：:Management正確答案：:Businessprocesses第2題Digitalfirmssenseandrespondtotheirenvironmentsfarmorerapidlythantraditionalfirms,givingthemmoreflexibilitytosurviveinturbulenttimes.第3題第4題Fromatechnologyperspective,aninformationsystemcanbedefinedasasetofinterrelatedcomponentsthat______.ACollectinformationBProcessinformationCStoreinformationDDistributeinformation正確答案：ABCD第5題Whatarethefunctionsofaninformationsystem?AInput,processing,andoutputBFeedbackCCirculateDEnvironmentalactors正確答案：ABD第6題Informationsystemscomeoutofthiscauldronofdifferingperspectives,conflicts,compromises,andagreements.第7題Seniormanagersmakelong-rangestrategicdecisions,operationalmanagerscarryouttheprogramsandplansofseniormanagement.第8題Whatdoesthetechnicalapproachtoinformationsystemsemphasizetostudyinformationsystemsandthephysicaltechnologyandformalcapabilitiesofthesesystems?AThedata-basedmodelsBThephysicalbasedmodelCThemathematicalbasedmodelDTheinformation-basedmodel第9題Computerscienceisconcernedwithestablishingtheoriesofcomputability,methodsofcomputation,andmethodsofefficientdatastorageandaccess.第10題Managementscienceemphasizesthedevelopmentofmodelsfordecision-makingandmanagementtheories.第11題Whatchangesdoesinformationsystemtechnologygenerallyfocuson?AAttitudesBManagementCOrganizationalpolicyDBehavior正確答案：ABCD第12題第13題Thestudyofinformationsystemsisamultidisciplinaryfield.Nosingletheoryorperspectivedominates.第14題第15題第16題Allinformationsystemsarebehavioralsystems.第17題Feedbackhelpstheorganizationevaluateinput.第18題Informationsystemsaredesignedtoprovidesolutionstoorganizationalproblems.第19題Eachlevelofmanagementhasdifferentinformationneedsandinformationsystemrequirements.第20題Digitalfirmsaremorecompetitiveandefficientbecausenearlyallcorebusinessprocessesaredigitallyenabled.第21題Information-intenseproductsdonotrequire:AComputerinformationsystemsfortheiruse.BHighly-educatedusersCAgreatdealofknowledgeandtrainingtoproduce.DHighfinancialinvestmentsbeforeanyreturnoninvestmentmaybeseen.正確答案：ABD第22題Datashapedintomeaningfulformarecalled:AAdatabankBInformationCKnowledgeDFeedback第23題Allinformationsystemscanbedescribedasorganizationalandmanagementsolutionsto:Achallengesposedbytheenvironment.Btechnologyrequirements.Ctheglobalizationofbusiness.Dconflict.第24題Engineersorarchitectswhodesignproductsorservicesarecalled:Adataworkers.Bserviceworkers.Cknowledgeworkers.Dinformationspecialists.第25題Thetechnicalapproachtoinformationsystemsdonotinclude:AOnlytheinformationsystemitselfBHardware,software,andintra-organizationalsystemsCComputerscience,managementscience,andoperationsresearchDPeople,hardware,andsoftware正確答案：ABD第26題Avirtualorganizationisa(n):Aentitythatgrowslargerbecauseitcanconductmarketplacetransactionsinternallymorecheaplythanitcanwithexternalfirmsinthemarketplace.Bsystemofformalfunctionsthatincludeplanning,organizing,coordinating,deciding,andcontrolling.Csystemofmanagementbasedontheobservationofwhatmanagersactuallydointheirjobs.Dsystemthatusesnetworkstolinkpeople,assets,andideastocreateanddistributeproductsandserviceswithoutbeinglimitedtotraditionalorganizationalboundariesorphysicallocations.第27題A(n)____monitorstheday-to-dayactivitiesoftheorganization.正確答案：:operationalmanager第28題____allowsmembersoftheorganizationtoevaluateandcorrectinput.正確答案：:Feedback第29題____aredatashapedintoformsthataremeaningfulandusefultohumanbeings.正確答案：:Information第30題Accordingtothe_____perspectiveoninformationsystems,theperformanceofthesystemisoptimalwhenthetechnologyandtheorganizationcreateagoodbalance.AUniversalBTechnologyinfrastructureCExistingDSociotechnical第31題Informationsystemsallowamanageragreaterspanofcontrol.第32題Changesincompanystrategyusuallydonotrequirechangesintheuseofinformationtechnologies.第33題ITisanabbreviationcommonlyusedtorefertoInternettechnology.第34題___systemsdependonfixeddefinitionsofdataandproceduresforcollecting,storing,processing,disseminating,andusingthedata.AModernBTraditionalCFormalDInformal第35題Majorindustrialpowersarebeingtransformedtoknowledge-andinformation-basedserviceeconomiesandleavingmanufacturingtothethird-worldcountries.第1題Bigdatawillbecomeakeybasisofcompetition,underpinningnewwavesofproductivitygrowth,innovation,andconsumersurplus—aslongastherightpoliciesandenablersareinplace.第2題第3題第4題Toalargeextent,theperformanceofabusinessfirmdependsonhowwellitsbusinessprocessesaredesignedandcoordinated.第5題Whatarethebusinessprocessesinthefunctionalareasofthehumanresources?AHiringemployeesBEvaluatingemployees'jobperformanceCEnrollingemployeesinbenefitsplansDPayingcreditors正確答案：ABC第6題第7題第8題Whatarethestagesofthedecision-makingprocess?ADscoveringtheproblemsBIdentifyingtheproblemsCUnderstandingtheproblemsDAnswerthequestion正確答案：ABCD第9題Abusinessfirmusessimilarinformationsystemstosupportdifferentlevelsofmanagementordifferenttypesofdecision.第10題Wedefinedmanagementinformationsystemsasthestudyofinformationsystemsinbusinessandmanagement.第11題MISstypicallyprovideseniormanagersandmanybusinessprofessionalswithreportsontheorganization’scurrentperformance.第12題第13題Whydoesitinvestmentininformationtechnologynotalwaysproducepositiveresultsinthosemanagerialroleswhereinformationsystemsmightimprovedecisions？AThespeedofinformationdisseminationBInformationqualityCManagementfiltersDOrganizationalculture正確答案：BCD第14題Whatdimensionscanweusetoidentifyhigh-qualityinformation?AAccuracyBIntegrityandConsistencyCCompletenessandValidityDTimelinessandAccessibility正確答案：ABCD第15題Whatkindofpowerdoesthestrategicpositionofthefirmanditsstrategiesdependonintheindustry’senvironment?ANewmarketentrantsBSubstituteproductsCCustomersDSuppliers正確答案：ABCD第16題第17題Afirm’svaluechainislinkedtothevaluechainsofitssuppliers,distributors,andcustomers.第18題第19題Utilityprogramsarepartoftheoperatingsystem.第20題Systemsoftware:Aisasetofprogramswrittenforspecificfunctionsperformedbyendusers.Bisspecialsystemsoftwarethattranslatesahigh-levellanguageintomachinelanguageforexecutionbythecomputer.Ciswritteninahigh-levellanguagethatmustbetranslatedintomachinelanguagetobeexecutedbythecomputer.Disasetofgeneralizedprogramsthatmanagethecomputer’sresources.第21題____describe(s)informationinputstoanMISsystem.AAggregatedataBHigh-volumedataCDesignspecificationsDAnalyticmodelsanddataanalysistools第22題____describe(s)informationinputstoanESSsystem.AAggregatedataBHigh-volumedataCDesignspecificationsDAnalyticmodelsanddataanalysistools第23題Employeeswhosejobsareprincipallytouse,manipulate,ordisseminateinformationareallconsideredtobe:Aclericalpersonnel.Bdataworkers.Coperationspersonnel.Dmid-levelmanagers.第24題____usuallyservemanagersinterestedinweekly,monthly,andyearlyresults,notday-to-dayactivities.ATPSBKnowledgeworkersCDSSDMIS第25題____generallyprovidesanswerstoroutinequestionsthathavebeenspecifiedinadvanceandhaveapredefinedprocedureforansweringthem.ATPSBKnowledgeworkersCDSSDMIS第26題Themostadvancedgraphicssoftwareinanysystemusedbymanagementisnormallyfoundin:ATPSBESS.Cintranets.Denterprisesystems.第27題Differentiationisastrategyusefulatthebusinesslevel.第28題Executivesupportsystemsservethemanagementleveloftheorganization,addressproblemswheretheprocedureforarrivingatasolutionmaynotbefullypredefinedinadvance,anduseinternalinformationfromTPSandMIS.第29題Managementinformationsystemsaregenerallyflexibleandhavealotofanalyticalcapability.第30題Transactionprocessingsystemsarethebasicbusinesssystemsthatservetheoperationalleveloftheorganization.Chapter3習(xí)題第1題WhichofthefollowingisthelargestERPsoftwarecompanyintheworld?AInspurBUFIDACSAGEDSAP第2題WhataretheapplicationsofERPsoftwareinenterprises？AFinanceandaccountingBHumanresourcesCManufacturingandproductionDSalesandmarketing正確答案：ABCD第3題Afirm'ssupplychainisanetworkoforganizationsandbusinessprocessesforprocuringrawmaterials,transformingthesematerialsintointermediateandfinishedproducts,anddistributingthefinishedproductstootherfirms.第4題Supplychainsoftwareisclassifiedaseithersoftwaretohelpbusinessesplantheirsupplychains(supplychainplanning)orsoftwaretohelpthemexecutethesupplychainsteps(supplychainexecution).第5題WhatmakessequentialsupplychainsshifttoconcurrentsupplychainssothatunsureComplexnetworksofsupplierscanadjustimmediately？AWarehouseBInternetCLogisticsDOutsourcing第6題第7題Earliersupplychainmanagementsystemsweredrivenbyapull-basedmodel(alsoknownasbuild-to-stock).第8題WhataretheBusinessvaluesofCRMsystems?AIncreasedcustomersatisfactionBMoreeffectivemarketingCReduceddirect-marketingcostsDImprovecostsforcustomeracquisition正確答案：ABC第9題第10題Whatarethetypesofe-commerce?AB2CBC2CCB2BDG2C正確答案：ABCD第11題ThecoreobjectofSCMisthesupplier,andthecoreobjectofCRMisthecustomer.第12題第13題Whataretheenterpriseapplicationchallenges？AHighlyexpensiveBTechnologychangesCBusinessprocesschangesDDatastandardization,management,cleansing正確答案：ABCD第14題WhataretheelementsofanE-commerceplatform？AEDIBSCMCERPDCRM正確答案：BCD第15題第16題Organizationsaresocialstructures.第17題Technologicalchangedoesnotchangewhoownsandcontrolsinformation,butdoescontrolwhohastherighttoaccessandupdatethatinformation.第18題Thetechnicalandbehavioraldefinitionsoforganizationsarecontradictory.第19題Oneofthemostimportantstrategicdecisionsthatafirmcanmakeisdecidinghowtousecomputerstoimprovebusinessprocesses.第20題Allorganizationsdevelopstandardoperatingprocedures,politics,andcultures.第21題Transactionprocessingsystemsworkdirectlywithalltheotherorganizationalsystems.第22題ESSaddressnonroutinedecisionsrequiringjudgment,evaluation,andinsightbecausethereisnoagreed-onprocedureforarrivingatasolution.第23題Thevarioustypesofinformationsystemsinanorganizationaretightlycoupled.第24題Decision-supportsystemsexplicitlyincludeuser-friendlysoftware.第25題Informationtechnologyusuallydoesnotreduceinternalmanagementcosts.第26題Allorganizationsbecomeveryefficientovertimebecauseindividualsinthefirmdevelop:Aroutinesforproducinggoodsandservices.Blonglastingfriendshipswithinthefirm.Cbetter-educatedemployeegroupings.Ddeeprootedcultures.第27題Informationtechnologyplaysacriticalroleinhelpingorganizations,exceptfor:Amaintaintheexistingbureaucraticstructure.Bworkwithnonroutinetasks.Cdevelopedbetter-educatedemployeegroupings.Dperceiveenvironmentalchange.正確答案：ABC第28題______arecommonfeaturesofallorganizations.ACulture,standardoperatingprocedures,andpoliticsBPower,technology,andbusinessprocessesCFormalstructure,function,andenvironmentsDEnvironments,power,andtasks第29題Fromaneconomicstandpoint,informationsystemtechnologycanbeviewedasa:Acapitalexpenditure.Bfactorofproductionthatcanbefreelysubstitutedforcapitalandlabor.Ccostofdoingbusinessinanyenvironmentintoday’sglobaleconomy.Dtransactionmediator.第30題______describe(s)informationinputstoaDSSsystem.AAggregatedataBHigh-volumedataCDesignspecificationsDAnalyticmodelsanddataanalysistools第31題______usuallyservemanagersinterestedinweekly,monthly,andyearlyresults,notday-to-dayactivities.ATPSBKnowledgeworkersCDSSDMIS第32題Unlikeothertypesofinformationsystems,thesesystemsareNOTdesignatedprimarilytosolvespecificproblems:Aexecutivesupportsystems.Bmanagementinformationsystems.Cdecision-supportsystems.Dtransactionprocessingsystems.第33題Themajorsourceofdataforothersystemsare:ADSSBTPSCESSDMIS第34題MISandDSSare:Astrategic-levelsystems.Bmanagement-levelsystems.Coperational-levelsystems.Dknowledge-levelsystems.第35題Management-levelsystemsareinformationsystemsthatsupportthe:Along-rangeplanningactivitiesofseniormanagement.Bdecision-makingandadministrativeactivitiesofmiddlemanagers.Cday-to-dayprocessesofproductionandshippingonly.Delementaryactivitiesandtransactionsoftheorganization.Chapter4習(xí)題第1題Whataretheproblemswiththetraditionalfileenvironment?ADataredundancyanddatainconsistencyBProgram-datadependenceCLackofflexibilityDPoorsecurity正確答案：ABCD第2題Amorerigorousdefinitionofadatabaseisacollectionofdataorganizedtoservemanyapplicationsefficientlybycentralizingthedataandcontrollingredundantdata.第3題Whatarethebasicoperationsusedtodevelopusefulsetsofdatainarelationaldatabase?ASelectBCreateCJoinDProject正確答案：ACD第4題Whatisacontemporaryinfrastructureforbusinessintelligence?ADatawarehousesanddatamartsBHadoopCIn-memorycomputingandanalyticplatforms正確答案：ABC第5題Adatawarehouseisadatabasethatstorescurrentandhistoricaldataofpotentialinteresttodecisionmakersthroughoutthecompany.第6題第7題Whataretheanalyticaltoolstogetrelationships,patternsandtrends?AOnlineanalyticalprocessing(OLAP)BDataminingCTextminingDWebmining正確答案：ABCD第8題DataminingprovidesinsightsintocorporatedatathatcannotbeobtainedwithOLAPbyfindinghiddenpatternsandrelationshipsinlargedatabasesandinferringrulesfromthemtopredictfuturebehavior.第9題Whatarethetypesofinformationobtainablefromdatamining?AAssociationsBSequencesCClassificationsDClusters正確答案：ABCD第10題ThediscoveryandanalysisofusefulpatternsandinformationfromtheWorldWideWebarecalledwebmining.第11題Whatdoeswebminingusetolookforpatternsindata?AContentminingBStructureminingCUsageminingDTextmining正確答案：ABC第12題第13題Whataretheelementsofabusinessintelligenceenvironment?ADatafromthebusinessenvironmentBBusinessintelligenceinfrastructureCBusinessanalyticstoolsetDManagerialusersandmethods正確答案：ABCD第14題Businessintelligenceandanalyticspromisetodeliveraccurate,nearlyreal-timeinformationtodecisionmakers,andtheanalytictoolshelpthemquicklyunderstandtheinformationandtakeaction.第15題Predictiveanalyticsusestatisticalanalysis,dataminingtechniques,historicaldata,andassumptionsaboutfutureconditionstopredictfuturetrendsandbehaviorpatterns.第16題Whatarethetypesofdecisions?AInformatizationBStructuredCSemi-structuredDUnstructured正確答案：BCD第17題第18題Ingeneral,unstructureddecisionsaremoreprevalentatlowerorganizationallevels,whereasstructuredproblemsaremorecommonathigherlevelsofthefirm.第19題Whatarethecategoriesofmanagerialroles?AInterpersonalRolesBLeadingRolesCInformationalRolesDDecisionalRoles正確答案：ACD第20題Businessintelligenceandanalyticsareessentiallyaboutintegratingalltheinformationstreamsproducedbyafirmintoasingle,coherententerprise-widesetofdataandthenusingmodeling,statisticalanalysistoolsanddataminingtoolstomakesenseoutofallthesedatasomanagerscanmakebetterdecisionsandplans.第21題Predictiveanalyticsusestatisticalanalysis,dataminingtechniques,historicaldata,andassumptionsaboutfutureconditionstopredictfuturetrendsandbehaviorpatterns.第22題DecisionSupportSystems(DSS)donothavethecapabilitytosupportsemi-structureddecisions.第23題Performanceoneachdimensionismeasuredusingkeyperformanceindicators(KPIs),whicharethemeasuresproposedbyseniormanagementforunderstandinghowwellthefirmisperformingalonganygivendimension.第24題Whatarethemainmethodsofdecisionsupportforseniormanagement?AKeyperformanceindicatorsBBalancedscorecardmethodCBusinessperformancemanagementDExecutivesupportsystems正確答案：BC第25題第26題第27題第28題第29題第30題Whatisthefoundationsofbusinessintelligence?ADatabasesBInformationmanagementCKnowledgeDTechnology正確答案：AB第31題Businessintelligencesystemsformiddlemanagementhelpwithmonitoring,controlling,decision-making,andadministrativeactivities.第32題Acontemporaryinfrastructureforbusinessintelligencehasanarrayoftoolsforobtainingusefulinformationfromallthedifferenttypesofdatausedbybusinessestoday,includingsemi-structuredandunstructuredbigdatainvastquantities.第33題Atthefoundationofallofdecisionsupportsystemsareabusinessintelligenceandbusinessanalyticsinfrastructurethatsuppliesthedataandtheanalytictoolsforsupportingdecisionmaking.第34題Theunderlyingfoundationofbusinessintelligenceisapowerfuldatabasesystemthatcapturesalltherelevantdatatooperatethebusiness.第35題Whatarethedifferenttypesofdecisions,andhowdoesthedecision-makingprocesswork?AListanddescribethedifferentlevelsofdecisionmakinganddecision-makingconstituenciesinorganizations.BExplainhowtheirdecision-makingrequirementsdiffer.CDistinguishbetweenanunstructured,semi-structured,andstructureddecision.DListanddescribethestagesindecisionmaking.正確答案：ABCDChapter5習(xí)題第1題Whatarestructuralorganizationalchangesenabledbyinformationtechnology?AAutomationBRationalizationCBusinessprocessredesignDParadigmshifts正確答案：ABCD第2題第3題Systemsanalysisistheanalysisofaproblemthatafirmtriestosolvewithaninformationsystem.第4題FaultyrequirementsanalysisisNOTaleadingcauseofsystemsfailureandhighsystemsdevelopmentcosts.第5題Systemconsistsofdesignactivitiesthatproducesystemspecificationssatisfyingthefunctionalrequirementsthatweredevelopedinthesystemsanalysisprocess.第6題Usersmusthavesufficientcontroloverthedesignprocesstoensurethatthesystemreflectstheirbusinessprioritiesandinformationneeds,notthebiasesofthetechnicalstaff.第7題第8題第9題第10題End-userdevelopmentallowsendusers,withlittleornoformalassistancefromtechnicalspecialists,tocreatesimpleinformationsystems,reducingthetimeandstepsrequiredtoproduceafinishedapplication.第11題Buildinganewinformationsystemisonekindofplannedorganizationalchange.Theintroductionofanewinformationsysteminvolvesmuchmorethannewhardwareandsoftware.Italsoincludeschangesinjobs,skills,management,andorganization.第12題ThemostcommonformofIT-enabledorganizationalchangeisrationalization.第13題Rationalizationofproceduresisthestreamliningofstandardoperatingprocedures.第14題Sixsigmamakesachievingqualityanendinitselfandtheresponsibilityofallpeopleandfunctionswithinanorganization.第15題Sixsigmaisaspecificmeasureofquality,representing3.4defectspermillionopportunities.第16題Rationalizingproceduresandredesigningbusinessprocessesarenotlimitedtospecificpartsofabusiness.第17題Businessprocessmanagement(BPM)providesavarietyoftoolsandmethodologiestoanalyzeexistingprocesses,designnewprocesses,andoptimizeprocesses.第18題第19題Oneofthemostimportantstrategicdecisionsthatafirmcanmakeisnotdecidinghowtousecomputerstoimprovebusinessprocessesbutunderstandingwhatbusinessprocessesneedimprovement.第20題Existingbusinessprocessesshouldbemodeledanddocumented,notinginputs,outputs,resources,andthesequenceofactivities.第21題Oncethenewprocesshasbeenthoroughlymodeledandanalyzed,itmustbetranslatedintoanewsetofproceduresandworkrules.第22題第23題Newinformationsystemsarenotanoutgrowthofaprocessoforganizationalproblemsolving.第24題第25題第26題Thefeasibilitystudydetermineswhethertheproposedsystemisexpectedtobeagoodinvestment,whetherthetechnologyneededforthesystemisavailableandcanbehandledbythefirm’sinformationsystemsspecialists,andwhethertheorganizationcanhandlethechangesintroducedbythesystem.第27題Normally,thesystemsdesignprocessidentifiesseveralalternativesolutionsthattheorganizationcanpursueandassessthefeasibilityofeach.第28題Requirementsanalysiscarefullydefinestheobjectivesofthenewormodifiedsystemanddevelopsadetaileddescriptionofthefunctionsthatthenewsystemmustperform.第29題Unittestingteststhefunctioningoftheinformationsystemasawhole.第30題Systemsanalysisdescribeswhatasystemshoulddotomeetinformationrequirements,andsystemsdesignshowshowthesystemwillfulfillthisobjective.第31題Whattypesoftestinformationsystemsarethere?AUnittestingBSystemtestingCInformationtestingDAcceptancetesting正確答案：ABD第32題Acceptancetestingprovidesthefinalcertificationthatthesystemisreadytobeusedinaproductionsetting.第33題Whatarethesystemconversionstrategies?AParallelstrategyBDirectcutoverstrategyCPilotstudystrategyDPhasedapproachstrategy正確答案：ABCD第34題Changesinhardware,software,documentation,orprocedurestoaproductionsystemtocorrecterrors,meetnewrequirements,orimproveprocessingefficiencyaretermedmaintenance.第35題Whataretheprincipalmethodologiesformodelinganddesigningsystems?ADataflowdiagramBStructuredmethodologiesCObject-orienteddevelopmentDProcessspecifications正確答案：BCChapter6習(xí)題第1題Whatarethemostlikelyconsequencesofasystemdevelopmentprojectwithoutpropermanagement？ACoststhatvastlyexceedbudgetsBUnexpectedtimeslippageCTechnicalperformancethatislessthanexpectedDFailuretoobtainanticipatedbenefits正確答案：ABCD第2題Whatisthemajoraimofinformationsystemplanning？AEnsurethattheinformationsystemcanbesmoothlyandefficientlyonlineBrecognizethestagesofISplanningintheorganizationCEnsurethesmoothimplementationoftheprojectDPlan,organize,coordinate,leadandcontrolthewholeprojectprocesseffectively第3題Thedevelopmentofanewsystemmustbecarefullymanagedandorchestrated.Projectstobuildorimproveinformationsystemsrequirespecialmanagerialandorganizationaltechniquestomakethemeffective.第4題第5題第6題WhichofthefollowingfactorscontributetothefailureoftheMIS?AAdequateattentionisnotgiventothequalitycontrolaspectsoftheinputs,theprocessandtheoutputsBMISisnotallowedtoendupintoaninformationgenerationCLackoftrainingandappreciationthattheusersoftheinformationandthegeneratorsofthedataaredifferentDTheMISiskeptundercontinuoussurveillance正確答案：AC第7題Inaparallelstrategy,boththeoldsystemandthenewsystemsareruntogetherforatimeuntileveryoneisassuredthatthenewonefunctionscorrectly.第8題Phase-Inconversionissimilartothemodularapproachbutherethesystemitselfissegmentedandjustliketheorganizationasinmodularapproach.第9題WhichofthefollowingareinformationsystemcostsAThecostofitsimplementationBThecostofitsconstructionCThecostofpracticingDThecostofevaluation正確答案：ACD第10題whataretheprincipalcapitalbudgetingmodelsforevaluatingITprojects？AThepaybackmethodBTheaccountingrateofreturnoninvestmentCNetpresentvalueDTheinternalrateofreturn正確答案：ABCD第11題Thetraditionalfocusonthefinancialandtechnicalaspectsofaninformationsystemtendstopayattentiontothesocialandorganizationaldimensionsofinformationsystemsthatmayaffectthetruecostsandbenefitsoftheinvestment第12題WhatarethepartsofInformationSystemsPlanning？AStrategicplanningBInformationrequirementanalysisCResourcesplanningDProjectplanning正確答案：ABCD第13題Whatdoesaninformationsystemprojectinvolve？AThedevelopmentofnewinformationsystemsBEnhancementofexistingsystemsCDevelopingthefirm’sstrategicplanDUpgradeorreplacementofthefirm’sinformationtechnologyinfrastructure正確答案：ABD第14題Asinotherareasofbusiness,howmanymajorvariablesmustbedealtwithinprojectmanagementofinformationsystemsA3B4C5D6第15題第16題Theprojectteamwasverysensitivetodeadlinesandtheprojectbudget.第17題第18題第19題Whatdoesaninformationsystemprojectinvolve？AthedevelopmentofnewinformationsystemsBfragmenteddataandsystemsCenhancementofexistingsystemsDupgradeorreplacementofthefirm’sinformationtechnology(IT)infrastructure正確答案：ACD第20題Whatarethemainvariablesthatinformationsystemsprojectmanagementmustdealwith？AscopeBtimeCcostDrisk正確答案：ABCD第21題WhatdoesInformationSystemsProjectcostsinclude？AthecostofhardwareBthecostofsoftwareCthecostofworkspaceDthecostofhumanresources正確答案：ABCD第22題第23題Theprojectteamissupervisedbyacorporatestrategicplanninggroupcomposedofinformationsystemsmanagersandend-usermanagersresponsibleforoverseeingseveralspecificinformationsystemsprojects.第24題Astrategicapproachtoinformationrequirements,strategicanalysis,orcriticalsuccessfactorsarguesthatanorganization’sinformationrequirementsaredeterminedbyportfolioanalysis.第25題Whatneedstobeinventoriedforportfolioanalysis？AfinanceBinfrastructureCoutsourcingcontractsDlicenses正確答案：BCD第26題FirmswhereportfolioanalysisisalignedwithbusinessstrategyhavebeenfoundtohaveasuperiorreturnontheirITassets,betteralignmentofITinvestmentswithbusinessobjectives,andbetterorganization-widecoordinationofITinvestments.第27題Scoringmodelsareusedmostcommonlyasthefinalarbitersofsystemselection.第28題第29題Therearefewreliabletechniquesforestimatingthetimeandcosttodeveloplarge-scaleinformationsystems.第30題第31題Ifaninformationsystemsprojecthasthebackingandcommitmentofmanagementatvariouslevels,itismorelikelytobeperceivedpositivelybybothusersandthetechnicalinformationservicesstaff.第32題Howtocontrolriskfactors？AIdentifythenatureandlevelofriskconfrontingtheprojectBHandleeachprojectwiththetoolsandriskmanagementapproachesgearedtoitslevelofriskCImprovedtechnicalprocessDIncreasemarketsupply正確答案：AB第33題Allrisksareidentifiableinadvance第34題Projectleadersdon'tneedbothheavytechnicalandadministrativeexperience.第35題第36題Th