1、,New International Business English,Vantage,1,Content Book II,1-4 Basic English Skills,5-14 Listening, Speaking, Reading Writing Skills in Functional Business English Practice,15 Skills Reviewing and Reconsolidation in Simulated Business Situations,Files of the Related Contents and Locations of BEC

2、Examination,2,Some words in advance,Objectives and content of Business English Oral Communication skills Writing business correspondence Listening: get used to different accents Reading: business news and events Cultivate Team spirit Terminal and optional aim: pass BEC2 test: advantage level,3,Follo

3、wing presentations, lectures, or talks Following instructions Following descriptions and explanations Following training sessions,Listening,Letters and faxes Memos and short reports Professional journals Textbooks Long reports Contracts and legal documents,Reading,4,Letters and faxes Memos and short

4、 reports,Writing,5,Some words in advance,My requirements: Study in advance: listening Finish homework: writing Participating in class: teamwork Final test: Model BEC2 test paper,6,Contents,Unit 1 Face to face Unit 2 Letters,faxes and memos Unit 4 Summaries, notes ,reports Unit 6 International trade

5、Unit 7 Money matters Unit 8 Dealing with problems Unit 10 Marketing Unit 13 Jobs and careers,The Second Volume,7,Basic Skills and Techniques for Talking to People in Business Situations social functions of English： In business, people may be dealing with all kinds of people in English: clients/custo

6、mers and colleagues/co-workers, friends and strangers, superiors and subordinates, suppliers, visitors and members of the public organizations - all of whom may be friends, strangers or acquaintances - people of your age, or people who are younger or older than you, all of whom you have to be talked

7、 to in different ways. Your first impression on them the way you behave functions fundamentally in your career.,Unit 1 Face to face,*,8,Vocabulary,Sincere Unwelcoming Appointment Efficient Aggressive Superior co-coordinator sales office head of department small talk badge,A. Vocabulary in unit 1:,Su

8、rname vice-chairman Personnel public relations Colleague Behavior Demanding Chewing Disaster Gymnastic apparently,9,What are good first impressions?,1.1 first impressions,What are bad first impressions?,Give us a self-introduction within business background. Try to give every listener a good impress

9、ion.,10,Vocabulary,Syllable Offence Demonstration Counterparts Aperitif Tricky Generate I spent a very hectic Sunday. 我度過了一個忙亂的星期天 tackle a job trouble shooting back-up data loose cable,A. Vocabulary in unit 1:,be confronted with problems encounter problems hands-on experiences Ambitious Prospect Bu

10、siness Conference Yawning Sign Clicking Sniffing blinking, tapping your fingers,11,B. Finding more vocabulary of describing people:,Hospitable Enthusiastic Polite Talkative Kind generous alert, Friendly Confident,Sleepy Unclear Lazy Clumsy Stupid Prejudiced Inefficient Nasty Unhelpful off-hand Rude,

11、Calm Honest skillful Sophisticated Helpful Intelligent Nice Optimistic indifferent,Pessimistic Detached in-cooperative self-centered Conservative high- qualified etc.,NB: Detached: showing lack of emotional involvement, uninvolved, unconcerned,12,1.1 1) What do you think of the following sayings?,a.

12、 “What you dont know wont hurt you.”,b. “No news is good news.”,c. “Silence is golden.”,2) Reading the impressions of the following people and telling the class what your feelings are.(Verbal behavior and smiling),3) Discussing the questions in B and C,4) Trying to do the fillings in D, and checking

13、 while listening; then reading aloud,Question:,What exactly would you say when you greet a visitor to your office?,Now try to fill in the blanks with missing words before listening to the three conversations.,13,Introductions and Greetings,Id like to introduce myself. Let me introduce myself. May I

14、introduce myself. May I introduce you to our manager, Mr. Li? I was introduced to her yesterday.,Formal ways of greeting at first meeting:,How do you do? Pleased to meet you. Glad to know you. Nice to meet you.,Informal ways of greeting at first meeting:,Good afternoon! Hello! Hi!,Ways of greeting b

15、etween acquaintances:,Hello!/Hi! Afternoon/Good afternoon How are you? How is everything? How are you doing?,14,D). 1. Alex White: Id just like to introduce myself. My names Alex White and Im the new export sales coordinator. Chris Grey: Oh, yes. Ive heard of you.How do you do? 2. Tony Harris: Ms. S

16、mith, Id like you to meet Mrs. Jones. Mrs. Jones is from our sales office in Toronto. Liz Jones: Hi! Claire Smith: How do you do, Mrs Jones? Ive been looking forward to meeting you. Liz Jones: Oh,yes,please call me Liz. Claire Smith: And Im Claire. Liz Jones: Hi. Claire Smith: Well, Liz, did you hav

17、e a good journey? Liz Jones: yeah, not too bad. ,15,D). 3. Mrs Green: Mr Evans, um, Have you met Miss Lucas? She is from Argentina. Mr Evans: Yes, I think Weve met before. Its good to see you again! Miss Lucas: Thats right, hello again. How are you? Mr Evans: Fine, thanks. ,16,5) What can you say co

18、ncerning Small talks?,a. Ive been looking forward to meet you. b. Did you have a good journey? c.when did you actually arrive? d. It must be a couple of years since we last met. e. Can you tell me something about your hometown? f. Do you like playing foot ball? g. Where do you come from in Argentina

19、? h. What do you think of Guangzhou weather? i. Do you need any help? j. Where are you staying? k. Is this your first visit to? l. How is your family? m. Whereabout do you come from in?,17,6) Small talk,trip,sports,family,entertainment,small talk,weekend,hometown,weather,hobby,18,Role play time in t

20、eams,Suppose you are going to meet Mr. Smith at the airport. He is from a foreign company located in the USA. Role play in teams of two members. Follow the step of : Greeting-introduction-small talks,19,1.2 Its a small world,1) Discuss the questions in 1.2 C in class,some words in C: behavour, manne

21、rs,offence,increasingly, demanding, gymnastic,demonstrations,counterpart tricky offensive, chewing, disaster, apparently, syllable, aperitif,2) Non verbal communication(關(guān)注文化差異),What is non-verbal communication? What should be done before the first employment interview? What is the proper way of shak

22、ing hands with different persons? What does a little humor demonstrate? What judgments do we make on nonverbal messages?,20,Job Responsibilities,of a personnel staff,of an accountant,of a secretary,deal with relationships between- management and work force- recruit new staff- interview applicants- p

23、romote staff- train staff- fire- retire-,-budget -accounting -deal with financial matters,-make/receive telephone calls -make/take notes,minutes,messages -deals with files, correspondence -write memos, reports -work at computer word process -receive guests, visitors -arrange meetings, their venues (

24、Sites)etc. -make appointments,1.3 What do you enjoy about your work?,1.3 What do you enjoy about your work?,1).Work in pairs and do B 2 on p. 11 in this book.,21,of a sales man,of a research man,of a manager,-marketing promotion -introduce products -demonstrate products -complimentary present -persuade customers -launch campaign -advertisement -bargain about price -offer discoun