1、-本頁為預(yù)覽頁P(yáng)AGE14-本頁為預(yù)覽頁-本頁為預(yù)覽頁22春學(xué)期（高起本：1509、1603、1609、1703）酒店信息技術(shù)管理（一）（二）（EI雙語）在線作業(yè)-00003第1題. Which of the following computer components is not an input device?選項(xiàng)A：keyboard選項(xiàng)B：mouse選項(xiàng)C：printer選項(xiàng)D：scanner參考答案：C第2題. Assigned to an in-house guest for the purpose of charting the guests financial transacti

2、ons with the hotel is( )選項(xiàng)A：individual folio選項(xiàng)B：master folio選項(xiàng)C：employee folio選項(xiàng)D：non-guest folio參考答案：A第3題. A kind of program that is responsible for orchestrating the hardware and the software within the system called( )選項(xiàng)A：software program選項(xiàng)B：ROM選項(xiàng)C：operating system選項(xiàng)D：RAM參考答案：C第4題. 在計(jì)算機(jī)化的財(cái)務(wù)系統(tǒng)中,應(yīng)收

3、賬款模塊維護(hù)著下列哪個(gè)文件( )選項(xiàng)A：采購訂單文件選項(xiàng)B：雇員管理文件選項(xiàng)C：顧客管理文件選項(xiàng)D：供應(yīng)商管理文件參考答案：C第5題. 哪個(gè)設(shè)備可以位于POS設(shè)備的頂上、內(nèi)部和側(cè)面等多種形式( )選項(xiàng)A：無線終端選項(xiàng)B：OCR終端選項(xiàng)C：顯示器選項(xiàng)D：磁卡終端參考答案：C第6題. What can enable the tracking of individual item sales by perpetually monitoring inventory?( )選項(xiàng)A：count up feature選項(xiàng)B：count up function選項(xiàng)C：count down feature選項(xiàng)D

4、：count down function參考答案：D第7題. 具有現(xiàn)金抽屜的POS設(shè)備叫做( )選項(xiàng)A：分賬單終端選項(xiàng)B：無線終端選項(xiàng)C：磁卡終端選項(xiàng)D：收款機(jī)終端參考答案：D第8題. Which report generated by the subscription module can help managers plan to expand their reception facilities? ( )選項(xiàng)A：Rooms availability report選項(xiàng)B：Expected departures lists選項(xiàng)C：Commission agent report選項(xiàng)D：Turn

5、away report參考答案：D第9題. A period of time when the computer system can not connect or internal system error occurs is called( )選項(xiàng)A：downtime選項(xiàng)B：system test選項(xiàng)C：system update選項(xiàng)D：multitasking參考答案：A第10題. What can managers use to monitor the total sales of beverage products in a single batch?( )選項(xiàng)A：Net sales

6、 by time of day report選項(xiàng)B：Product usage report選項(xiàng)C：Sales by beverage server report選項(xiàng)D：Sales by major beverage category report參考答案：B第11題. What functions cannot be performed by the payroll module?( )選項(xiàng)A：Maintain employee master file選項(xiàng)B：Prepare labor management reports選項(xiàng)C：Produce payroll tax register an

7、d related reports選項(xiàng)D：Generate paychecks參考答案：B第12題. 如果有POS系統(tǒng)接口,飯店管理系統(tǒng)在做每日例行更新時(shí),其時(shí)間應(yīng)在餐飲營業(yè)和其他的利潤中心處于( )選項(xiàng)A：運(yùn)行營業(yè)結(jié)束的系統(tǒng)更新時(shí)選項(xiàng)B：將數(shù)據(jù)下載至后臺(tái)計(jì)費(fèi)系統(tǒng)時(shí)選項(xiàng)C：營業(yè)高峰時(shí)期選項(xiàng)D：已關(guān)閉參考答案：D第13題. A booking network that handles bookings for airlines, car rental and hotel rooms is called ( )選項(xiàng)A：Intersell Agency選項(xiàng)B：Reservation Center選項(xiàng)

8、C：Non-affiliate Reservation System選項(xiàng)D：Central Reservation System參考答案：A第14題. Which recipes that are included as ingredients within a standard recipe record?( )選項(xiàng)A：sub-recipe選項(xiàng)B：main recipe選項(xiàng)C：standard recipe選項(xiàng)D：spare recipes參考答案：A第15題. 下列關(guān)于送貨到家飲食服務(wù)的說法錯(cuò)誤的是( )選項(xiàng)A：多部門協(xié)作的飲食服務(wù)業(yè)者的家庭送貨網(wǎng)絡(luò)類似于飯店中央預(yù)訂系統(tǒng)選項(xiàng)B：單一部門時(shí)

9、，訂單處理開始于接單員將顧客電話號(hào)碼輸入到計(jì)算機(jī)系統(tǒng)中選項(xiàng)C：對(duì)于以前沒有訂購過的顧客，由于系統(tǒng)中沒有顧客信息，所以無法處理訂單選項(xiàng)D：對(duì)于以前訂購過的顧客，可以從數(shù)據(jù)庫中提取到一個(gè)電子顧客記錄參考答案：C第16題. 什么技術(shù)建立了從獨(dú)立的計(jì)算機(jī)系統(tǒng)傳送數(shù)據(jù)的通訊過程?( )選項(xiàng)A：數(shù)據(jù)處理技術(shù)選項(xiàng)B：信息處理技術(shù)選項(xiàng)C：防病毒技術(shù)選項(xiàng)D：備份技術(shù)參考答案：B第17題. 下列計(jì)算機(jī)化的財(cái)務(wù)系統(tǒng)的哪個(gè)模塊可以根據(jù)所有打開的發(fā)票生成現(xiàn)金需求報(bào)告( )選項(xiàng)A：總分類賬模塊選項(xiàng)B：財(cái)務(wù)報(bào)表模塊選項(xiàng)C：應(yīng)付賬款模塊選項(xiàng)D：應(yīng)收賬款模塊參考答案：C第18題. What kind of electronic

10、 or hard copy documentation containing essential transactional support data for individually placed and rated telephone calls?( )選項(xiàng)A：bill選項(xiàng)B：call record選項(xiàng)C：menu選項(xiàng)D：fax參考答案：B第19題. 下列哪種信息備份的方式需要兩個(gè)同時(shí)工作的存儲(chǔ)設(shè)備( )選項(xiàng)A：冗余拷貝選項(xiàng)B：容錯(cuò)處理選項(xiàng)C：復(fù)制拷貝選項(xiàng)D：雙模塊冗余參考答案：A第20題. Programs that destroy data and files and interfer

11、e with computer use are called( )選項(xiàng)A：Viral virus選項(xiàng)B：Benign virus選項(xiàng)C：Worm virus選項(xiàng)D：Trojan virus參考答案：A第21題. 對(duì)于飯店計(jì)算機(jī)系統(tǒng),合同安排方式主要有( )選項(xiàng)A：單個(gè)經(jīng)銷商合同選項(xiàng)B：雙經(jīng)銷商合同選項(xiàng)C：多經(jīng)銷商合同選項(xiàng)D：從設(shè)備制造商合同參考答案：A,B,D第22題. 在顧客賬務(wù)模塊中,建立一張賬單所需的元素一般包括( )選項(xiàng)A：顧客名選項(xiàng)B：地址選項(xiàng)C：房間號(hào)選項(xiàng)D：賬單號(hào)參考答案：A,B,C,D第23題. 預(yù)訂員通過預(yù)訂請(qǐng)求生成一個(gè)預(yù)訂查詢,這個(gè)查詢通常包括 ( )選項(xiàng)A：抵達(dá)日期選項(xiàng)B

12、：顧客性別選項(xiàng)C：所需房間類型與房間數(shù)選項(xiàng)D：間夜數(shù)參考答案：A,C,D第24題. 下列屬于鍵盤操作的自動(dòng)飲料控制系統(tǒng)的一部分的是( )選項(xiàng)A：酒杯感應(yīng)器選項(xiàng)B：酒瓶感應(yīng)器選項(xiàng)C：顧客賬單感應(yīng)器選項(xiàng)D：有價(jià)格編碼的噴頭參考答案：A,B,C第25題. 下列說法中正確的有( )選項(xiàng)A：復(fù)制拷貝是一種需要兩個(gè)同時(shí)工作的存儲(chǔ)設(shè)備的信息備份技術(shù)選項(xiàng)B：管理信息系統(tǒng)能夠給管理者提供計(jì)劃、組織、安排等業(yè)務(wù)所需的各種信息選項(xiàng)C：在一個(gè)或多個(gè)部件停止工作后，仍然能調(diào)整操作的在線校驗(yàn)過程叫容錯(cuò)處理選項(xiàng)D：管理信息系統(tǒng)可以對(duì)商業(yè)資源提供高層次的業(yè)務(wù)和內(nèi)部控制參考答案：B,C,D第26題. 下列屬于自動(dòng)化銷售系統(tǒng)的特

13、點(diǎn)的是( )選項(xiàng)A：自動(dòng)制作確認(rèn)信選項(xiàng)B：自動(dòng)制作合同選項(xiàng)C：自動(dòng)生成各種報(bào)表選項(xiàng)D：財(cái)務(wù)和預(yù)訂信息錄入在速記單上參考答案：A,B,D第27題. 配方管理應(yīng)用軟件維護(hù)著餐館自動(dòng)管理系統(tǒng)的三個(gè)最重要的文件:( )選項(xiàng)A：原料文件選項(xiàng)B：配方文件選項(xiàng)C：賬單文件選項(xiàng)D：菜單項(xiàng)文件參考答案：A,B,D第28題. Files that may be stored and maintained by a POS system include ( )選項(xiàng)A：Menu item file選項(xiàng)B：Labor master file選項(xiàng)C：Customer payment file選項(xiàng)D：Inventory f

14、ile參考答案：A,B,D第29題. Three important aspects of MIS security are ( )選項(xiàng)A：Information backup process選項(xiàng)B：Anti-virus measures選項(xiàng)C：Energy reserve system選項(xiàng)D：Information protection參考答案：A,C,D第30題. Which of the following hardware is necessary to convert a computer generated serial pulse for internal operation i

15、nto a serial pulse for remote communication? ( )選項(xiàng)A：a modem選項(xiàng)B：a computer選項(xiàng)C：an asynchronous communication adapter選項(xiàng)D：a data port controller參考答案：A,B,C第31題. 可以根據(jù)勞動(dòng)管理文件制作每日、每周和階段性的雇員用餐報(bào)告。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第32題. 客房入住感應(yīng)器需要用戶手動(dòng)確認(rèn)一個(gè)房間的實(shí)際入住情況。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第33題. Flow charts use specially designed symbols t

16、o illustrate the flow of data and files within a computer system.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第34題. Bid specification file contains the specific of purchased items. Purveyors are asked to quote prices for products that meet or exceed stated specifications.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第35題. 識(shí)別碼的作用是使顧客賬務(wù)模塊在兩個(gè)獨(dú)立賬戶存在于一個(gè)房間號(hào)下時(shí),能夠?qū)?/p>

17、費(fèi)用轉(zhuǎn)賬至正確的賬單上。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第36題. 在安裝一套CAS前,管理者必須確定整個(gè)飯店的電話流量。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第37題. In the menu engineering summary, the important information is displayed in a very complex way.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第38題. 客房管理模塊能夠幫助分配客房,不能檢查顧客數(shù)據(jù)。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第39題. POS終端不具有自己的CPU,而電子收款機(jī)包含了獨(dú)立的計(jì)算機(jī)系統(tǒng)。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第40題.

18、庫存狀態(tài)反映的是每個(gè)庫存項(xiàng)目的存貨數(shù)量。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第41題. 四格矩陣分析用于索引菜單項(xiàng)分類報(bào)告生成的菜單項(xiàng)類別。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第42題. POS系統(tǒng)的顧客賬單打印機(jī)只能當(dāng)即打印賬單,不能延遲打印。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第43題. 選擇飲食服務(wù)計(jì)算機(jī)系統(tǒng)時(shí),最容易出現(xiàn)的錯(cuò)誤是將選擇取決于計(jì)算機(jī)軟件。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第44題. 模板是與頁邊距、列、行、框架等有關(guān)的描述文件外觀的一組規(guī)則。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第45題. Micro-fitted electronic locking system is an electronic locking system that operates through a centralized master code console that is interfaced to every controlled guestroom door.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第46題. 房態(tài)差異是指客房部對(duì)房態(tài)的描述與引導(dǎo)前臺(tái)職員為