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本文格式為Word版，下載可任意編輯——操作經(jīng)理崗位職責(zé)操作經(jīng)理職責(zé)任職要求操作經(jīng)理崗位職責(zé)

操作經(jīng)理?FCLOperationsAdministrators

?FCLOperationsAssistants

?Financedepartment

?KeyAccountSpecialist?Procurementteam

Externa

l?Shippers

?OverseaAgents?Co-loaders

?CarriersREQUIERMENTSEducation

Traininginsupplychain,logistics,freightforwarding,businessadministration.

LanguagesPutonghua,English(CET6)Cantonese,SpanishisaplusKnowledge

?FCLoperationshighknowledge?FreightForwardingknowledge?Carriersmanagementknowledge?ChinaCustomsBasicKnowledge

Experience

Morethan10years’experienceinfreightforwardingindustry,atleast5yearsmanagingateam

?Demonstratesstrongcommunicationcapabilities

?Detailoriented?Conflictssolver?Analyticalandcriticalthinkingcapacity?CustomerServiceoriented?Leadership

?CapacitytomotivateteammembersValues

?Customerserviceorientation?Teamwork

?Honesty?Respect?PassionforwhatwedoDESCRIPTIONACTIVITIESAND/ORTASKS?Supervisetheoperationsprocess?DevelopandmanageSOPandinternalprocessinordertoimproveoperationsprocedures

?Monitorandrelationshipkeep-upforkeyaccounts?Trainandsupportnewstaffmembers

?MakeperformancereviewforeachmemberoftheFCLteam?Solveanyissuesfromtheoperationsprocessandescalateproblemswhenneeded

?Assistcapacityteamtoworkwiththecarriers’localofficesforallocationandpricingissues

?Assisttopmanagementtointerviewnewstaff

?DevelopoperationteamKPI’s

?FCLOperationsAdministrators

?FCLOperationsAssistants

?Financedepartment

?KeyAccountSpecialist?Procurementteam

Externa

l?Shippers

?OverseaAgents?Co-loaders

?CarriersREQUIERMENTSEducation

Traininginsupplychain,logistics,freightforwarding,businessadministration.

LanguagesPutonghua,English(CET6)Cantonese,SpanishisaplusKnowledge

?FCLoperationshighknowledge?FreightForwardingknowledge?Carriersmanagementknowledge?ChinaCustomsBasicKnowledge

Experience

Morethan10years’experienceinfreightforwardingindustry,atleast5yearsmanagingateam

?Demonstratesstrongcommunicationcapabilities

?Detailoriented?Conflictssolver?Analyticalandcriticalthinkingcapacity?CustomerServiceoriented?Leadership

?CapacitytomotivateteammembersValues

?Customerserviceorientation?Teamwork

?Honesty?Respect?PassionforwhatwedoDESCRIPTIONACTIVITIESAND/ORTASKS?Supervisetheoperationsprocess?DevelopandmanageSOPandinternalprocessinordertoimproveoperationsprocedures

?Monitorandrelationshipkeep-upforkeyaccounts?Trainandsupportnewstaffmembers

?MakeperformancereviewforeachmemberoftheFCLteam?Solveanyissuesfromtheoperationsprocessandescalateproblemswhenneeded

?Assistcapacityteamtowork

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