軟件項(xiàng)目管理質(zhì)量管理質(zhì)量管理本章節(jié)的內(nèi)容提要質(zhì)量定義質(zhì)量運(yùn)動質(zhì)量的成本7個質(zhì)量工具質(zhì)量的定義ISO定義產(chǎn)品和服務(wù)的各種特性的總和，構(gòu)成滿足講明的或隱含的需求的能力?？逻_(dá)的定義產(chǎn)品和服務(wù)被認(rèn)為是達(dá)到或草果客戶的期待，其成本代表了超常的價值。菲利普定義質(zhì)量就是符合標(biāo)準(zhǔn)質(zhì)蘿量羅運(yùn)涌動一那戰(zhàn)缺—臭5雨0蕉年租代統(tǒng)鼠計堪數(shù)采學(xué)陷工趁具樣急本過古程唇控琴制垂圖5淚0嘉—郵6限0翁年換代質(zhì)伶量繭的細(xì)成名本缺膠陷顆計銳劃穩(wěn)問定妨性耀工摩程全港面躍質(zhì)托量構(gòu)管木理質(zhì)亡量城運(yùn)諸動喬（露續(xù)競）今素天持，傳質(zhì)傭量嘩是由哭客戲戶秤定帽義沾的與伴盈鬼利都密思切紛相滾關(guān)競緣瑞爭納武漢器戰(zhàn)凳略乒計物劃托過芽程責(zé)的減組棍成鳥部賀分要賤求專全碼公靜司釀的擦認(rèn)蘭同現(xiàn)左代柜質(zhì)側(cè)量數(shù)管愉理鴉的櫻基裙本拋?zhàn)谖讨肌俺踪|(zhì)稅量扛出測自漆計全劃壩，額而呼非眨出陰自奴檢芒查盾”指。糊只塵有錦做蠶出金精敘準(zhǔn)棍的鑰質(zhì)顫量質(zhì)計頸劃叛，乏才拼能槳指狐導(dǎo)嬌項(xiàng)紅目尚的死實(shí)海施湖、驢做序好厚質(zhì)德量斧控楊制果。戴汁明御的晶改搖進(jìn)胖循刪環(huán)質(zhì)垂量尋管親理注的株概與念質(zhì)侵量間與倘成含本今和蒙工塌期歷管觀理矛同餐樣傷重蚊要從齊項(xiàng)澇目僚管菊理蠻的屠角燭度擁，范主袖要斧有受六傻個莫主西要釀的白質(zhì)厲量厚管撲理即概取念質(zhì)扔量菠方迫針質(zhì)受量增目皂標(biāo)質(zhì)貧量課保州證質(zhì)皂量鞭控肺制質(zhì)化量意審遇計質(zhì)奧量縱計略劃質(zhì)懇量培的猶成碗本主懷要帝分鬼為醒2揮類符嶺合臭要腫求克的匠成抄本芽（奴例爆如堆：牛培但訓(xùn)紡、努檢從查汽測噸試裳、號審憂計尤、黑維賢護(hù)伯等弱等仁）不芝符盈合樂要塵求膚的鑒成糧本微（厭例迅如故：農(nóng)報善廢塵、慈返誰工被、花投傾訴遲和刊產(chǎn)絮品份招類回艙）通庫常底在載符哀合蘋要掌求船的吧成鴉本納方隸面戀提籌高圾一議點(diǎn)脈可京以誤節(jié)電省黃大窄量振不竄符殘合乖要鳥求丑的嚇成傳本仙。需監(jiān)要析使肉質(zhì)命量圈成榨本高最陰小構(gòu)化質(zhì)安量少的富成鐘本特（絲式續(xù)山）質(zhì)輩量維計水劃首削先填必溪須啊確稼定軟項(xiàng)輸目駐的太范電圍苗、信中柏間抽產(chǎn)奸品椅和柄最議終離產(chǎn)亡品托；然高后叛明竿確撤關(guān)冬于漂中轉(zhuǎn)間量產(chǎn)司品室和籍最高終鍋產(chǎn)肚品慘的報有奧關(guān)眾規(guī)滾定姥、押標(biāo)賢準(zhǔn)話，旅確喜定回可省能陵影復(fù)響割產(chǎn)關(guān)品括質(zhì)眼量換的挑技轎術(shù)甜要體點(diǎn)篩，拜并鴨找奔出攤能旱夠光確勻保肉高滔效哥滿炕足盛相箱關(guān)結(jié)規(guī)唱定低、燦標(biāo)必準(zhǔn)騙的交過撞程省方陶法陸。編塞制詞質(zhì)蔽量蚊計叮劃科通浸常如采下用敵流竟程堅圖屯、佳因絨果蝕分射析暮圖扛等臥方羨法研對淹項(xiàng)摧目污進(jìn)工行泳分婚析男，海確擴(kuò)定惕需猜要虎監(jiān)辭控逢的奏關(guān)攜鍵雹元泡素膀，門設(shè)亞置前合端理梢的毀見診證加點(diǎn)匠（蒸W鹽點(diǎn)狀）據(jù)、它停墊工險待大檢襯點(diǎn)葉（叫H數(shù)點(diǎn)櫻）叔，拜并霜制獨(dú)定理質(zhì)骨量舞標(biāo)甲準(zhǔn)質(zhì)急量饞計具劃棵-護(hù)流抗程閃圖流遷程士圖臭顯孔示調(diào)系惑統(tǒng)朝的蓬各纏種蚊成野分映是鏟如立何園相答互姓關(guān)中系辱的濃，事幫申助索我速們而預(yù)濃測掃在酒何膜處逮可豬能搞發(fā)細(xì)生葵何套種沫質(zhì)愈量堤問授題嚷，撓并咐由諷此溉幫丸助改開火發(fā)堅處血理槽他裕們因的抹辦蹦法質(zhì)叢量烤計朝劃唐-櫻因盯果憂分綱析賊法采舌用行因櫻果脖分棚析傅圖穿，廁描直述招相閘關(guān)慘的譽(yù)各院種剝原貴因喊和桑子攝原澇因績?nèi)缟w何昨產(chǎn)踏生版潛土在殘問民題能或松影錯響幣，度將汪影頌響趴質(zhì)露量急問待題適的未“刃人悅、美機(jī)諒、刊料腥、野法矛、且環(huán)方”訓(xùn)等耕各蠅方哭面怕的萌原顫因暢進(jìn)椒行尚細(xì)駝致被的爆分墊解忠，兩方俯便蜘地陣在貴質(zhì)汽量色計羅劃逗中添制號定蔬相沉應(yīng)紙的出預(yù)隆防蹲措曬施燦。質(zhì)啊量腫計矛劃然-知質(zhì)各量也管波理桑體綠系確慶定栽有晝效壞的貌質(zhì)善量找管禍理株體裝系跑，均明噸確嚇質(zhì)踩量射監(jiān)扔理際人透員易對革項(xiàng)沿目污質(zhì)役量苦負(fù)患責(zé)遇和馳各坦級威質(zhì)勁量胞管隆理蒜人講員罷的皆權(quán)戲限婆。遮戴煌明崖環(huán)路（做又侮名憂P宴D屆C縫A私循局環(huán)壤法皂）虧作親為提有念效汽的錯管坑理少工千具持在揚(yáng)質(zhì)施量災(zāi)管樹理股中霉得具到乓廣感泛姻的描應(yīng)柳用竟，潔它背采搭用化計風(fēng)劃迫—識—刊執(zhí)份行紙—噸—隆檢枕查肅—?dú)ぁ獑柎牍帐挼南|(zhì)腹量島環(huán)窯，收質(zhì)形量闊計飲劃背中賀必主須貫將挺質(zhì)桂量竊環(huán)森上堅各蔑環(huán)瘋節(jié)富明雜確浸落嶄實(shí)迫到篇各找責(zé)月任襲單丹位洽，存才蹄能誦保太證董質(zhì)素量耍計期劃狂的給有擾效握實(shí)疊施著。質(zhì)旗量除控例制質(zhì)夏量紙控徐制冰應(yīng)條貫醬穿斧于水項(xiàng)斬目茫的牢整集個織過容程果，杏它筒可設(shè)分橋?yàn)槎侗O(jiān)燈測代和叔控債制明兩惠個耕階縱段喉。監(jiān)遞測灘的貓目右的琴就拒是艱收撓集勢、房誠記繩錄陶和討匯泡報孤有慰關(guān)躬項(xiàng)屢目長質(zhì)鴿量型的竟數(shù)奮據(jù)狀信脈息蜘；控標(biāo)制統(tǒng)就愉是位使殃用浪質(zhì)燭量芝監(jiān)刪測防提但供欣的爐數(shù)戶據(jù)稻，剝進(jìn)盒行載控獨(dú)制市，架確窯保嫩項(xiàng)沒目鼓質(zhì)姐量液與貴計澇劃防保再持六一動致研。質(zhì)步量召控腿制很-挽監(jiān)障測在咽質(zhì)森量拳監(jiān)酒測幟過策程守中冰，尿?qū)Χ嘤谑临|(zhì)農(nóng)量脅計貨劃槳中糧設(shè)煌置公的盛見召證階點(diǎn)介、拳停肚工混待團(tuán)檢膏點(diǎn)輩，拼質(zhì)敏量政監(jiān)醉測鐘人濕員采要眉按犬照芳作跳業(yè)靈程瞇序取及床時痕進(jìn)球行匯測質(zhì)量概檢欠查減（榮其偶中峰對態(tài)于耕停毒工劃待質(zhì)檢殿點(diǎn)均必罩須劑由獵監(jiān)真理毫人敘員瞇簽姨字鐮認(rèn)兄可霧后屑才肌能炕進(jìn)沿入碌下堪一撇道唇工部序趨）節(jié)，添以銅確返定您項(xiàng)叔目光成猶果撕（憐或遞階者段害成衫果駁）黨是檢否工符壯合凈相番關(guān)鑒的膝質(zhì)禁量蔥標(biāo)費(fèi)準(zhǔn)買。對享質(zhì)器量鐵監(jiān)饑測圍的飽結(jié)鎮(zhèn)果握應(yīng)嶄采旦用糠相姨應(yīng)樂的租統(tǒng)想計但方顧法京進(jìn)宵行凍分早析聯(lián)，脹如膏帕起累押托剝圖酸法蜘（飾按犯發(fā)薯生視頻趨率蝦排跡序組的鉆直渠方狐圖藥，擱它奏顯敲示鑰了忘可囑識媽別承原愚因同的擋種庸類要和替所借造翅成陪的爛結(jié)舞果停的仆數(shù)緞量拍）燃等鄉(xiāng)豐。質(zhì)該量上控付制蒸-喜控者制質(zhì)教量摩控縱制雄階寬段嘴應(yīng)別根箱據(jù)楚驗(yàn)杜收鞋數(shù)兇據(jù)漿做嗚出外驗(yàn)富收謠決場定晴，霜確牽定門是蒜否笛進(jìn)探入途下語一左步獲工州序濃。抵對守于跪質(zhì)評量劉監(jiān)衫測筆中隆發(fā)比現(xiàn)游的漠不嫌合白格燙，突應(yīng)伏及冷時粒利泳用損“淡因茂果戶分傷析屑圖永”烈等漢方貝法細(xì)分充析受原繼因營，脆并攤進(jìn)屠行暴適酷宜陜的杠處制置綠，回保班證討不趨合允格吊得覽到返識若別危和乘有雁效覆的而控做制健。質(zhì)剪量犁監(jiān)置測疼分俊析距時醉，洲對幅于剖已被發(fā)不現(xiàn)筐的壺不幟合嬸格逼或孔潛容在扯不厚合忘格岸，瓣應(yīng)并制研定擠相略應(yīng)登的平糾厘正伶措陵施臉或賠預(yù)邀防仗措槐施蹲，雁以腸消銹除志不件合善格汗或掏潛臥在榨不幟合養(yǎng)格禮的傍原亭因卻，歪防味止稠不查合幣格皂的足發(fā)培生貓。充糾泊正尚措嘆施煮或肺預(yù)劇防蜻措未施睡制譜定浴后予，歡應(yīng)舟對嚷質(zhì)期量讓計裂劃鉤進(jìn)屋行明相赴應(yīng)伍的律調(diào)態(tài)整徒，級保沿證醋項(xiàng)首目木的圾順選利磨實(shí)屈施道。質(zhì)目量畜控戴制藝-佳項(xiàng)浮目哈收辰尾亮階狠段徒的妖控線制項(xiàng)芽目磨收禾尾閉階孤段陸的膽質(zhì)廈量混控大制棗是叔一雷個狂非艙常鴉重覺要描而筋又觸容誰易派忽悄視梯的圈內(nèi)蝕容淚。項(xiàng)璃目意質(zhì)殺量危評砌估肚看株起淹來妄屬鑒于尾事耳后歲控園制始，脊但送它雙的撞目批的梅不帳是主為閑了范改茶變袍那甩些索已洽經(jīng)距發(fā)小生櫻的嗽事前情種，儀而薄是及試趙圖滔抓卵住由項(xiàng)珍目隱質(zhì)伙量推合禽格醫(yī)或斧不胳合膠格侄的衣精援髓害，噴以稠使慨將廣來恩的怎項(xiàng)優(yōu)目粉質(zhì)后量初管各理花能第從瘦中誦獲娃益鳳。項(xiàng)血目械終燈止喉階唇段念，估是幻玉在牲決浸策煉項(xiàng)陽目潮終僅止禍后望，忍檢適查竭項(xiàng)五目東文荷件境資夏料廉完竿備飲，啞包通括侵項(xiàng)墨目層施礎(chǔ)工吉質(zhì)團(tuán)量化驗(yàn)技評亂表翅、鍬竣雖工貸報錫告旨等潛，捏同竭時隆進(jìn)健行腔項(xiàng)洲目額總堡結(jié)憶。懸項(xiàng)株目落總烈結(jié)嫁是冊一司個椒把朋實(shí)辮際梯運(yùn)杠行峰情緩況數(shù)與笨項(xiàng)爛目六計溪劃及不神斷耽比副較斷以健提垃煉絨經(jīng)哀驗(yàn)騙教編訓(xùn)膛的贏過罵程恒。質(zhì)撕量榮管懂理代的醬難瘦點(diǎn)每爹個致項(xiàng)帶目怠的濁實(shí)騰施弟總摟是殊擁苦有糖同撇樣幕的促總碗體扮目幼標(biāo)道：遠(yuǎn)質(zhì)瓶量載、斑時吊間條和孫成插本堅。稅三復(fù)者短是游一迷個天相誰互美制未約棍、患相寶互驕影掠響現(xiàn)的張統(tǒng)錢一疫體澡，監(jiān)其抬中作任庫一計項(xiàng)睛目斗標(biāo)治變喝化蒸，繭都劉會羅引績起海另眨兩辛個椅目秒標(biāo)標(biāo)變愈化訪，餐并黑受終其油制視約烤。鎮(zhèn)如秀何耍合恨理寄的抄保多證撇項(xiàng)姨目搶質(zhì)謊量德，顯正氧確礙處窄理秧質(zhì)鈴量非與海時殿間壩、內(nèi)成度本對之正間瓜的河矛果盾藥是屢項(xiàng)烘目枯質(zhì)沾量蕩管誤理盲的墻一孟個歲難哥點(diǎn)斷，榜這未需車要逆整激合冶項(xiàng)坡目驢所訪有釋方隊(duì)面綠的粗內(nèi)漁容護(hù)，撐保陜證職按鞏時趁、綁低市成供本必地獅實(shí)扔現(xiàn)優(yōu)預(yù)者定役的虛質(zhì)州量戲目功標(biāo)舟。根灶據(jù)傲側(cè)疊重程點(diǎn)彩不興同胳，制項(xiàng)桌目殺可根分怒為憲質(zhì)壤量巷傾恰斜遵型國、確工頂期懲傾弄斜貢型策及術(shù)成知本哈傾溜斜罰型顏體狐系奔。實(shí)未際潮情接況我冰們莫在耗編學(xué)制膚項(xiàng)蹈目絞計竹劃膛時門，椅一昨般舉而抵言筋是將時辯間出、喪成競本洗、澆質(zhì)躁量凍標(biāo)蘭準(zhǔn)糧均獵已急確貨定踏，積在盾項(xiàng)舟目乒實(shí)污施亞過向程背中郵就確需描在最從菠客觸觀這因竿素吸、虎具蕩體耗情凝況暢出續(xù)發(fā)溝，計根畜據(jù)檔將懷要武采卸取體的勻行葛動勺和鬧可冶能縱導(dǎo)貧致夾的萌后虜果蝕進(jìn)樓行屋綜稿合竟分憤析寧研壤究錢；惜按舍切勸合剩實(shí)膨際體的粗原蛾則閃，宮使竊項(xiàng)暗目遷進(jìn)彈展洞平腦衡飛有授節(jié)重奏魔地江進(jìn)綿行壩，續(xù)以扯求輕達(dá)適到址預(yù)幸期坦目鋪標(biāo)品。災(zāi)避晚免望出跪現(xiàn)贏工毅期比緊早張覺或細(xì)成判本致減嶼少趴，鳴導(dǎo)必致飛質(zhì)苗量偷降竹低特的嚷現(xiàn)隸象霞，會而尿質(zhì)眠量怨下款降炸又姨往森往康造擊成株返挪工馬等流后站果勻而浴導(dǎo)虜致欄延謀長罵工傾期稱和竟增必加膚成陽本顫。軟哭件蓬質(zhì)繪量析保笨證灰過靈程首兩先鹿是癢建吧立描S關(guān)Q晌A派組漫；其孕次盟是承選判擇贈和鹿確肌定費(fèi)S申Q蹲A芬活惑動喚，碌即造選嗓擇先S對Q暈A咐組雅所啞要恨進(jìn)己行篩的被質(zhì)狐量未保所證旗活價動醫(yī)，厚這呀些候S貨Q體A漠活航動喊將堤作謊為痛S歡Q背A革計僚劃旱的痛輸潮入鉛；然真后腔是朗制嚼定籍和蒸維汁護(hù)趕S陣Q睡A頸計策劃剃，貞這畝個策計免劃收明攪確懲了旬S虜Q穩(wěn)A蕩活踩動慰與厲整園個爺軟任件涼開擊發(fā)薄生漂命腸周把期罪中燃各幣個霜階茂段梁的估關(guān)殖系禽；齡還滋有杰執(zhí)粥行謎S停Q郊A捉計洋劃孫、材對煤相批關(guān)片人友員暫進(jìn)鵲行卷培牛訓(xùn)杏、梯選窩擇礎(chǔ)與雹整斗個膏軟憂件乒工廈程適環(huán)弦境印相軌適脆應(yīng)生的頁質(zhì)痕量郊保怕證項(xiàng)工噸具適；最行后決是呼不木斷柄完亡善符質(zhì)崗量乞保獲證駝過卸程餓活恒動岡中愿存譽(yù)在度的和不狀足離，斧改丈進(jìn)斥項(xiàng)遼目叔的歲質(zhì)箱量比保栗證弦過敵程養(yǎng)。軟闊件葵質(zhì)昂量詞保脆證弄活侵動評歡審柿軟伙件胸產(chǎn)歲品花、暫工敢具壟與旅設(shè)賀施S蒙Q疊A笨活填動仆審怨查親的藥軟盜件祥開先發(fā)運(yùn)過右程參第與奴技可術(shù)貌和隔管胸理殖評哀審做撒S煎Q役A磨報烤告做土S嫌Q晌A總度那量評注審凡軟件件陡產(chǎn)喜品壩、鑄工蔬具媽與乒設(shè)債施軟爹件渡產(chǎn)潛品辛常捆被匹稱腔為哲“模無績形庫”諸的錦產(chǎn)陽品踢。券評版審恐時隸難窮度雄更紙大抵。鍬在真此倘要價注也意蜂的井一菠點(diǎn)落是占：究在衣評圣審杏時暗不父能術(shù)只奪對特最波終予的貴軟撞件饑代貝碼囑進(jìn)臣行倒評傻審非，沫還而要拔對將軟介件戚開醉發(fā)碗計鋒劃夢、煎標(biāo)世準(zhǔn)保、翅過套程刃、窗軟創(chuàng)件順需洗求賢、優(yōu)軟閉件源設(shè)位計巷、皺數(shù)疤據(jù)芝庫巴、懼手炒冊黑以終及展測延試獻(xiàn)信曉息守等亦進(jìn)白行羽評招審聚。評房誠估嶺軟省件者工豆具魯主綠要集是喝為慕了判保撐證強(qiáng)項(xiàng)年目鏡組唇采殊用亞合先適伍的忽技寬術(shù)指和盞工踩具咳。評滾估幟項(xiàng)驚目政設(shè)元施咽的巧目疼的里是牽保尖證塘項(xiàng)挺目劇組眼有捐充弟足容設(shè)誓備乎和儲資啟源布進(jìn)忽行懷軟遞件對開摸發(fā)礙工喚作脂。逝這恢也筍為子規(guī)前劃蜓今駕后哄軟躁件律項(xiàng)藏目瓦的居設(shè)橫備旱購遞置險、決資溉源竹擴(kuò)諷充均、朗資包源特共宏享帖等先提例供制依拒據(jù)搜。S雷Q撲A計活再動慶審袍查陵的箭軟舌件掛開認(rèn)發(fā)喊過釘程S飛Q葡A畜活品動哲審碰查蹄的孫軟夾件樓開落發(fā)牛過黎程偉主烘要尺有迅：轟軟策件瀉產(chǎn)巖品棟的憲評剛審襪過跪程置、潤項(xiàng)宴目無的笑計勞劃掛和迷跟長蹤馬過鉛程耽、扎軟煙件奸需洽求萄分愈析黃過合程芳、王軟猾件樹設(shè)荒計崇過酸程純、費(fèi)軟絡(luò)件來實(shí)復(fù)現(xiàn)等和梯單螺元拐測洽試臺過吹程險、眠集幫成幼和胸系某統(tǒng)笑測抱試后過拒程饞、綢項(xiàng)浙目咸交俗付濤過蓄程善、紅子起承粱包納商西控鏡制蝦過落程對、琴配撥置容管蛾理虧過壺程站。參用與牧技洽術(shù)煉和扭管殘理紅評容審參賓與畏技起術(shù)愛和幻玉管累理飼評兆審隙的愈目化的簡是柜為躬了鴨保瀉證膠此敲類聽評花審肌滿放足狐項(xiàng)顧目仙要后求擠，門便挪于俱監(jiān)秧督懼問田題將的終解腹決躺。做除S摔Q備A招報中告S秒Q組A揉活烏動成的嶺一館個細(xì)重禁要凝內(nèi)潮容往就驚是場報瓶告啄對同軟永件水產(chǎn)瞧品激或睬軟戶件控過敏程宅評乒估棵的接結(jié)木果濫，柏并