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CONSUMER&
BRANDBrandKPIs
for
milk
alternatives:
Joyain
GermanyConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Joya’s
performance
inthemilkalternative
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202457%
of
Joya
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Joya’sbrandingresonates
more
with
Gen
Z?Joya
generally
appealsto
men
more
than
women?Joya
ranksoutside
the
Top
10
inawareness
within
themilk
alternative
market?Thepopularity
ratingof
Joya
is23%?Among
Joyaenthusiasts,32%
fallunderthe
high-income
category?Joya
ranksoutside
the
Top
10
inconsumption?Consumers
want
theirmilk
alternative
brandstohavehighvalue,sustainability,
andhonesty
/trustworthiness?Interms
of
loyalty,Joya
isoutside
the
Top
10
inGermany?Joya
hasascore
of
14%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Joya
at
57%Brand
profile:
snapshotBrand
performance
of
JoyainGermany58%23%19%18%14%AwarenessPopularityUsageLoyaltyBuzz5Notes:Milk
alternatives
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=222,
respondents
who
know
the
individual
brand
(popularity),
n=222,respondents
who
know
the
individual
brand
(consumption),
n=43,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=222,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Joya’s
branding
resonates
more
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations38%37%34%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeJoya
bygeneration
versustheshareof
industryusers
ingeneral,
we
cansee
thatJoyaislikedby6%
of
Babyboomers
and22%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is8%
and28%,
respectively.28%27%22%ForMillennials
andGen
Z,
38%
and
34%
feel
positivelytowards
Joya,
versus
37%
and
27%.
Socurrently,
forJoya,
Gen
Zconnects
most
with
theirbrandcomparedtothe
overall
industryuser.8%6%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestomilk
alternatives,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=50,
Joya
enthusiast,
n=807,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Joya
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Joya
shows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Joya
hasahigherproportionof
LGBTQIA+consumers
whencompared
to
theindustryusers
ingeneral.8%12%42%58%57%
ofmen
likeJoya
compared
to
42%of
women,
whereas
forthe
overallindustry,51%
of
women
consume
milkalternatives
compared
to
49%
of
men.51%49%85%80%12%
ofJoya
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to8%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=50,
Joyaenthusiast,
n=807,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Joya
enthusiasts,
32%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.28%25%Single32%34%20%24%CoupleSingleparentNuclear32%
ofJoya
enthusiastsarefrom
high-income
households.Joya’s
brandis
generally
enjoyed
morebyconsumers
who
arepartof
asingleparent
household,
14%
ofJoyaenthusiastshavethiscurrent
livingsituation.14%10%35%35%31%22%25%Multi-generational0%1%12%11%32%ExtendedOther4%3%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=50,
Joya
enthusiast,
n=807,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
milk
alternative
brands
to
have
high
value,
sustainability,and
honesty
/
trustworthinessBrand
profile:
qualitiesQualitiesconsumerswant
from
milkalternative
brandsFormilk
alternatives,
the
topthreequalitiesconsumers
wantfrom
abrandarehighvalue,sustainability,andhonesty
/trustworthiness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%Joya
consumers
alsoappreciate
thesekey
attributes,indicating
Joya
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatJoya
enthusiastsareleast
focused
onare
thrill/excitementandsocial
responsibility.ReliabilityExclusivityJoya
shouldwork
on
promotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
milk
alternatives,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tomilk
alternatives,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
“When
it
comes
tomilkalternatives,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=43,
Joyaconsumers’,n=50,
Joya
enthusiast,
n=807,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Joya
fans,
28%
state
that
they
get
excited
about
milk
alternative
productsBrand
profile:
attitudesWhat
doconsumersthink
ofmilkalternatives
ingeneral?42%38%38%34%32%28%27%26%24%22%19%14%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
milk
alternative
topicsrelating
toproductsmilk
alternativesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
milk
alternatives
do
youagreewith?”;
Multi
Pick;“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=50,
Joyaenthusiast,
n=807,
milkalternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1157%
of
Joya
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
milk
alternatives,
theaverageawareness
ofabrandinGermany
is
31%.
Awarenessof
Joya,
however,
isat18%.Awareness23%
ofGerman
milkalternative
consumers
say
theylikeJoya,
compared
to
anindustryaverage
brandpopularity
of27%.19%
ofindustryconsumers
inGermany
saytheyconsume
Joya,
with
theaverage
consumption
ofabrandat24%.BuzzPopularity57%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of68%.Joya
hasbeen
noticed
lessinthemedia
compared
toother
brands,with
a“Buzz”score
of14%
compared
to19%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Milk
alternatives
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=222,
respondents
who
know
the
individual
brand
(popularity),
n=222,respondents
who
know
the
individual
brand
(consumption),
n=43,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=222,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Joya
ranks
outside
the
Top
10
in
awareness
within
the
milk
alternative
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofJoyaRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Alpro83%74%47%45%33%29%27%27%24%23%18%2AlnaturainnocentOatly345dennree
HaferDrinkVegan
lebenBIOPRIMOshareUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678Outofallrespondents,
18%
were
aware
of
Joya.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.82%9AllosAwarenessN/A10KoRo13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Joya
is
23%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofJoyaRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Alpro52%42%37%29%27%26%25%24%23%23%23%2Oatly3AlnaturainnocentKoRo4Outofconsumers
who
knew
thebrand,
23%
saidtheyliked
Joya.
Thisranksthemtenthcompared
tootherbrandssurveyed
inthismarket.56BIOPRIMONatumiJ?RD777%89BeriefPopularityN/A10Joya14
Notes:“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=222,
respondents
who
knowthe
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Joya
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofJoyaRank#
BrandUsage
%48%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
milk
alternatives,
which
ofthefollowingbrandshaveyou
consumed
inthe
past12
months?”.1Alpro19%2Oatly36%3AlnaturaBIOPRIMOinnocentJ?RD32%Outofconsumers
who
knew
thebrand,
19%
saidtheyconsumed
Joya.
ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.429%525%624%7Berief23%8M?lk21%81%9KoRo21%UsageN/A10Natumi19%15
Notes:“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:n=222,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Joya
is
outside
the
Top
10
in
GermanyBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofJoya’s
consumersRank#
BrandLoyalty
%86%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Alpro2Oatly82%3AlnaturaProvamelAllos80%42%478%577%58%6dennree
HaferDrinkinnocentKoRo75%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
milk
alternatives,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.774%874%9BIOPRIMOshare67%Outofrespondents
whohaveconsumed
Joya,
57%saidthey
would
consume
the
brandagain.LoyaltyN/A1067%16
Notes:“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
are
youlikely
toconsume
again
in
the
future?”;
Multi
Pick;Base:
n=43,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Joya
has
a
score
of
14%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofJoyaRank#
BrandBuzz%37%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Alpro14%2KoRo30%3AlnaturaJ?RD25%Outofconsumers
who
knew
thebrand,
14%
saidtheyhadheardaboutJoya
inthemedia.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.421%5Oatly21%6Berief21%7innocentBIOPRIMONatumiM?lk21%820%86%917%BuzzN/A1017%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=222,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
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