1、SOURCE: Microsoft Office 2002 Business Planner TemplatesTo see many other sample business documents open MS Word 2002 and Northwind Traders Sample Business Plan 1 Introduction to the Sample Plan The following document is a sample of a finished business plan. In your final plan, you have the opportun

2、ity to elaborate on those ideas in your outline that you feel are most integral to yourbusiness. In composing your business plan, you can follow your outline as loosely or closely as you choose. For instance, in the sample plan, the Executive Summary, which is the last section of the Business Planni

3、ng Wizard, is presented first in order to emphasize the most impressive features of the business. Your goal in composing a finished business plan is to construct the mostcomprehensive, thorough document possible, in order to attract investors and to confirm that you have taken the time to explore as

4、 many potential issues for your business as may arise. Northwind Traders Sample Business Plan 2Table of ContentsEXECUTIVE SUMMARY . 1 DESCRIPTION OF THE COMPANY . 1 MISSION STATEMENT . 1 PRODUCTS AND SERVICES . 1 FINANCIAL FORECAST . 2 FINANCING REQUIREMENTS . 2HISTORY AND POSITION TO DATE . 4 THE C

5、OMPANYS MISSION . 4 MANAGEMENT TEAM AND KEY PERSONNEL . 4 SERVICES . 6 TRANSPORTATION . 7 COMPANY HISTORY . 7 GUARANTEES AND WARRANTIES . 8 BUSINESS STRUCTURE . 8MARKET RESEARCH . 8 ECONOMIC AND SOCIAL FACTORS . 9 COMPETITIVE ENVIRONMENT . 9 LONG-TERM OPPORTUNITIES . 9 GEOGRAPHIC AREA . 10 MARKET DE

6、SCRIPTION . 10 TARGET CUSTOMERS . 10 MARKET DEFINITION . 10 MARKET OPPORTUNITIES . 11 COMPETITIVE ANALYSIS . 12 COMPETITIVE ADVANTAGES . 13 COMPETITORS POSITIONS . 14 POTENTIAL FUTURE COMPETITION . 14BUSINESS STRATEGY . 15 CUSTOMER INCENTIVES . 15 ADVERTISING AND PROMOTION . 15 SALES AND MARKETING .

7、 16 COMMISSION . 17 Northwind Traders Sample Business Plan 3OPERATIONS . 17 PREMISES . 17 CHOICE OF LOCATION AND PREMISES . 17 HOURS OF OPERATION . 17 EQUIPMENT . 18 STAFFING . 18FORECASTING . 18 SALES FORECAST . 18 CASH FLOW PROJECTIONS . 20 INCOME STATEMENT . 20 BALANCE SHEET . 21 PERFORMANCE RATI

8、OS . 21 BREAK-EVEN . 21 FUNDS REQUIRED AND TIMING . 21 FUNDING OPTIONS. 22BUSINESS CONTROLS . 23 ACCOUNTING SYSTEM . 23 QUALITY CONTROL . 23 NEW TOUR OPERATORS . 23 CAPACITY. 23 LONG-TERM GOALS . 24 STEPS FOR ACHIEVING GOALS . 24 POSITION . 25 RISKS ASSOCIATED WITH GROWTH . 25APPENDIX 1: MARKET RESE

9、ARCH . 26APPENDIX 2: FINANCIAL FORECASTS . 35Northwind Traders Sample Business Plan 4EXECUTIVE SUMMARY Description of the CompanyNorthwind Traders, Inc. provides travel-planning services for European adventurevacations to residents of the Greater Seattle area. The service industry, including travel

10、agencies, is one of the fastest growing business sectors of the economy, and Northwind Traders intends to capitalize on the success of this industry by taking advantage of travel planning opportunities in the Pacific Northwest. President Heather Mitchell and Vice President of Sales and Marketing Jim

11、 Kim currently hold the companys stock. Prior to starting the Northwind Traders travel agency, Ms. Mitchell cofounded, co-owned, and operated the Northwind Traders clothing store. She has selected a small team with extensive travel, sales, and computer skills, all of whom will be invaluable to the n

12、ew venture. Her coworkers bring a combined total of 35 years of travel industry experience to the agency. Mission StatementThe mission of Northwind Traders is to become the premier provider of adventure vacations for 25- to 35-year-old professionals. Northwind Traders is dedicated to building long-t

13、erm relationships with customers through quality training and customer support, and wants to be recognized as the leading adventure vacation company in the Greater Seattle area. The companys goal is to grow steadily, becoming profitable by the second year of operations. Products and ServicesNorthwin

14、d Traders recently became the appointed agents for Margies Travel, one of the largest and most respected tour operators in the market. With virtually no marketingeffort, Northwind Traders has sold some 200 adventure vacations in the past six months, netting $66,800 in commissions. Sales of insurance

15、 policies and other services have added to this total and could potentially add much more. Northwind Traders offers a comprehensive range of services to support the adventurous traveler, including pre- and Northwind Traders Sample Business Plan 5postvacation briefings, travel insurance, and a direct

16、ory of services specific to each destination and activity. From desk and field market research carried out on 300 clients, it is clear that there is considerable potential in the adventure travel business. Research indicates that Northwind Traders target market finds it difficult to obtain reliable

17、and authoritativeadvice on destinations and activities. Research also suggests that the customers in this market are unlikely to purchase their vacations again from the firm who provided their last vacation due to a lack of informative sales personnel. Northwind Traders will cater to these needs and

18、 develop a strong return-customer base. Because they are currently the only travel agency focused on European adventure vacations that is located in the Seattle area, Northwind Traders has a substantial opportunity to dominate the region. In order to maintain and improve their current position in th

19、e region, they will need to invest in a Web site, as well as database software and systems, and in refurbishing the shop premises. Northwind Tradersmaintains the following advantages over existing competition: ongoing support to clients; extensive knowledge of the European adventure vacation field;

20、superior customerservice; specialized training programs for staff; informative Web site; competitive rates.Financial ForecastNorthwind Traders started as a clothing store and has expanded into the travel agency business, with its focus on adventure travel in Europe. Last year, Northwind Traderscloth

21、ing store made $200,400 profit on sales of $1,419,500 and employed seven people.Northwind Traders expects that by concentrating full-time on selling adventure vacations, clients will increase from the present level of 200 (achieved over a six-month period with only a part-time effort), to at least 6

22、60 in the first year, 1400 in the second, and 2100 in the third. To help achieve this growth, Ms. Mitchell has identified three other tour operators she wishes to represent and has begun negotiations with them. Northwind Traders Sample Business Plan 6Selling between two and three vacations a day wil

23、l allow the business to make a modest profit in Year One. By Year Two posttax profits should be $304,000 and will increase to nearly $496,000 by Year Three. Financing RequirementsMs. Mitchell plans to sell her shares in the clothing shop and invest the proceeds in the new travel business, Northwind

24、Traders. In addition, she will be investing $41,750 of her own money in the business and seeking $83,500 from outside sources. Return onshareholders capital by Year Three is projected to be close to 100 percent. The purpose of the business plan is to communicate this highly profitable opportunity to

25、 Ms. Mitchells partners in the clothing shop and to outside investors, and to attract interest in the venture. Alternatively, Ms. Mitchell is considering loan finance made up of a $41,750 two-year loan and a credit line of $58,450. In total, about $125,250 will be needed to fund the business during

26、the initial months.Northwind Traders Sample Business Plan 7 HISTORY AND POSITION TO DATE Northwind Traders, Inc. provides travel-planning services to individuals and businesses in the Greater Seattle area. The business is located at 1234 Franklin Street, Seattle, Washington. The Companys MissionThe

27、goal of Northwind Traders is to be the leading provider of hassle-free European adventure vacations to the 25- to 35-year-old business professional market. Initially operating in the Seattle area in Washington, Northwind Traders is rapidly expanding to sell its services worldwide via the Internet. T

28、ravel service sales is the fastest growing category of business to consumer activity on the Internet, and by the year 2000, thevalue of this market is estimated at $4.5 billion (see Appendix 1, Internet Growth and the Sale of Travel Services). Our emphasis will be on providing a complete specialized

29、 service based on having a detailed knowledge of the vacation destination and adventure activities being offered. Market research indicates that the major criticism our type of client has of existing travel agencies is that their agents know nothing about their products, they just open the catalogue

30、 and read, to quote one of many disappointed travelers. By capitalizing on our experience in the Northwind Traders clothing shop, we will be able to both advise and direct our clients to the type of travel equipment they will need to get the very best out of their vacation. Management Team and Key P

31、ersonnel owned and operated Northwind Traders, an outdoor clothing shop in the Seattle area. Prior to that, she managed the Olympia branch of one of the larger regional chains of general travel agencies operating throughout western Washington, where she was responsible for managing the office system

32、s and a staff of four. She has a degree in travel and tourism from State University.Northwind Traders Sample Business Plan 8 In addition to Ms. Mitchell, team members Jim Kim and Richard Bready will be moving into the new venture on a full-time basis, and Amy Egert has been recently recruited to cov

33、er Saturdays and vacations. Freelance business consultant Jae Pak will be advising during the businesss changeover from clothing shop to adventure travel agency. Kim worked for the marketing department of a major airline. His current responsibilities include the companys direct marketing campaign an

34、d all sales-related issues. the ideal background for Northwind Traders. A knowledgeable salesperson, Mr.Breadys expertise in the area of European travel enables him to entice the adventure traveler.Institute of Art, Ms. Egert spent a year traveling abroad and joined the staff at Northwind Traders recently as a sales assistant.ranging from aerospace to technology to reta