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1、英語投訴信范文Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation an
2、d giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Dont sign your own name at the end of the letter, use Donna instead.英文投訴信模板Dear _,I am _(自我介紹). I feel bad to trouble you but I am afraid that I have to make a complaint abo
3、ut.The reason for my dissatisfaction is _(總體介紹). In the first place, _(抱怨的第一個方面). In addition, _(抱怨的第二個方面). Under these circumstances, I find it _(感覺)to_(抱怨的方面給你帶來的后果).I appreciate it very much if you could _(提出建議和請求), preferably _(進(jìn)一步的要求), and I would like to have this matter settled by _(設(shè)定解決事情最后期
4、限). Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li Ming范文Dear SirI am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calcu
5、lation: I had been overcharged for two overseas calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with custo
6、mers is unacceptable. I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. An early response will be appreciated. Sincerely yours, DELL譯文先生:我寫這封信是為了讓你知道你們一個員工的服務(wù)態(tài)度。我收到你們上個月的話費(fèi)單后發(fā)現(xiàn)
7、有些計(jì)算錯誤,我覺得我被多收了兩個國際長途費(fèi)用。但當(dāng)我打電話詢問客服部門時,接電話的女孩態(tài)度非常粗魯。一方面她總是打斷我的話,另一方面她甚至說錯誤在我。這樣對待客戶的態(tài)度實(shí)在讓人難以接受。我建議對這個女孩進(jìn)行懲罰,另外告訴該如何對待客戶。我希望她能向我正式道歉。 請?jiān)缛栈貜?fù)。 真摯的:DELL范文之二Directions:Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require
8、 settlement,Do not sign your own name at the end of your letter,using Li Ming instead.Dear Sir,I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.After we used it for several days.
9、we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15,far from the standard temperature range from 0 to 9。This problem has affected our normal life. Would you please let me know
10、 whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully,Li Ming 文章點(diǎn)評這封投訴信可以說寫得非常好,結(jié)構(gòu)很清晰,第一段首先肯定對方按時送貨上門的做法,隨后簡述冰箱出了問題。第二段說明具體問題,第三段提出要求。范文之二Dear Sir:With reference to our order No. W98,the 120 computer sets supplies to th
11、e above order were delivered the day before yesterday,but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage
12、 must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile,we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation. Yours sincerely, Li Ming 范文之三Dear
13、Mr. Chang:On September 10,our order for 280 womens cotton sweaters was duly received,but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately,and the result shows the damage was due to improper packing,for which the suppliers are defi
14、nitely responsible.Needless to say,we have suffered a great loss from this,as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us. Sincerely yours, Li Ming 咨詢信研究生英語范文 Directions: You are going to study at a foreign universit
15、y. Write a letter inquiring about the specific information as regards accommodation, fees and qualifications there. Your letter should be no less than 100 words. You dont need to write the address. Dont sign your own name at the end of the letter, use Li Hua instead.先生/女士: 我是一個中國學(xué)生,我想到貴校繼續(xù)深造。我打算下學(xué)期開
16、始上課,如您能告知我一些基本的信息將感激不盡。 首先,學(xué)費(fèi)是多少?盡管我想自費(fèi),但如果有為國際留學(xué)生提供的獎學(xué)金我也非常感興趣。第二,我想知道到貴校上學(xué)需要什么資格,我現(xiàn)在拿到了中國一所大學(xué)的碩士學(xué)位,這樣可以嗎?第三,至于住宿條件,如果可能我想要單人房間,但如果單人房間太貴,我也可以合住。 我期待著您的回復(fù),更希望早日成為貴校的一員。 您誠摯的:DELLSir or Madam, I am a Chinese student who wishes to pursue further study at your university. I plan to start my course nex
17、t semester, and it would be highly appreciated if you would provide me with some essential information. First, how much are the tuition fees? Though I intend to be self-supporting, I would be interested to know if there are any scholarships available for international students. Second, I wonder what qualifications I need to follow a course at your university, now I have got a masters degree in a Chinese uni
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