1、Sun Shine,Team members ： Smile Season Christina Martha Julia Project profile Sun Shine company human resource management improvement project plan,Human resources to improve purpose: 1. Promotes staff work efficiency 2. The play staff strengths 3. Let employees happy to work 4. Improve the companys b

2、enefit,One-We have,The company please professional hairdresser offer free services Each employee has 15 minutes during the working time to enjoy a haircut, massage process. Can give employees: unzipped Always change hair style and changing mood Enhance self-confidence 每個(gè)員工都有15分鐘的時(shí)間在上班期間享受理發(fā)、按摩的過程。 可

3、以給員工： 解壓 隨時(shí)換發(fā)型&換心情 增強(qiáng)自信,Two-We have,工作通過在職工作人員完成的任務(wù)來進(jìn)行研究 (職務(wù)導(dǎo)向方法 ),Collected收集起來,Incumbent diaries or logs工作日志,Observation觀察,Interview面談,在每一種方式里，工作信息 ,Questionnaires問卷,通過工作任職者的行為來進(jìn)行研究 (行為導(dǎo)向的工作分析 ),Understanding staff working conditions, and adjust their career direction, give play to their strengths

4、, work to make them happy 了解員工工作情況，適當(dāng)調(diào)整她們的職業(yè)方向，發(fā)揮他們的長(zhǎng)處，讓他們快樂工作,Direct Observation直接觀察法,Used for jobs that require manual, standardized, and short-job-cycle activities用于標(biāo)準(zhǔn)的、工作周期短的體力勞動(dòng) Not used if job involves significant mental activity不適用于涉及重要的腦力活動(dòng)的工作 Job analysts must be trained to:觀察技巧要求訓(xùn)練工作分析人員 O

5、bserve relevant job behaviors觀察與工作相關(guān)的行為 Be as unobtrusive as possible盡可能地避免唐突,Interviews面談,Interviewing job incumbents is often done in combination with observation與在職人員進(jìn)行面談常常與觀察結(jié)合起來 The most widely used technique使用最廣泛的技術(shù) Allows the job analyst to talk with job incumbent使得工作分析人員可以與在職人員進(jìn)行面對(duì)面的交流 Inter

6、views can be conducted with a:面談可以對(duì)以下人員進(jìn)行： Single incumbent單個(gè)在職人員 Group of incumbents一組在職人員 Supervisor who is familiar with the job對(duì)了解這項(xiàng)工作的主管人員進(jìn)行 A structured set of questions is used so answers can be compared面談將使用有結(jié)構(gòu)的一系列問題，以使不同個(gè)人和小組的答案可以進(jìn)行比較,Questionnaires問卷,使問卷使用 起來更加容易,Popular Quantitative Techn

7、iques定量方法,Functional job analysis 功能工作分析,Position analysisquestionnaire 職位分析問卷,Managementposition description questionnaire 管理職位描述問卷,Position Analysis Questionnaire職位分析問卷,Informationinput 資料 投入,Jobcontext工作背景,Other jobcharacter-istics其他工 作特征,Mentalprocesses 智力處理,Workoutput 工作輸出,PAQ Sections 職位分析問卷 的

8、主要部分,Three-We have,Make a precise requirement member, current job description, selective give them training let them in-depth understanding of company. 要求員做一份精確、現(xiàn)時(shí)的工作描述，選擇性給他們培訓(xùn)讓他們深入了解公司。 Changes in recent years have increased the need for job descriptions Need for new, creative ways to motivate and

9、 reward workers需要運(yùn)用創(chuàng)新的方法來激勵(lì)和回報(bào)員工 Accelerated rate at which technology is changing work environments 科技加速改變工作環(huán)境 New, hiring practice and training, reduce excellent staffs loss 新的，雇傭?qū)嵺`和培訓(xùn)，減少優(yōu)秀的員工流失,Summary小結(jié),Equipment設(shè)備,Job title工作名稱,Environment環(huán)境,Activities活動(dòng),A job specification evolves from the job

10、description 工作說明書從工作描述發(fā)展而來,Regarding work each to each man refinement, high quality to finish their work 各部門把工作細(xì)化到每個(gè)人身上，高質(zhì)量的完成工作,Four-We have,Five-We have,Compressed work schedules 壓縮工作時(shí)間制 Telecommuting遠(yuǎn)程辦公 Job sharing職務(wù)分擔(dān) Flexible hours彈性工作時(shí)間 Weekly quantity evaluation每周量考評(píng) Reporting on time按時(shí)匯報(bào)工作,

11、Six-We-have,Staff travel,Staff training,Seven-We have,Benefits of family-friendly arrangements:更好的平衡工作和家庭的需求 Higher recruitment and retention rates更高的員工雇傭和保持率 Improved morale改進(jìn)的員工士氣 Lower absenteeism and tardiness較低的曠工和延誤 Higher employeeproductivity更高水平的員工生產(chǎn)率,Self-directed teams have become important in the success of manufacturers worldwide自我管理團(tuán)隊(duì)成為一個(gè)重要的成分,Reengineering cannot succeed unless at