1、Episode 15 A Visitor from Norway,Question: 1 What kind of products Mr.Svenson want to sell to China? 2 What sort of packing does Li Wei want? 3 What is shipping marks?,packing list outer packing inner packing neutral packing seaworthy packing export standard packing plastic bag,polybag polywoven bag

2、 kraft-paper bag gunny bag,sack box carboard box carton wooden case barrel drum bale bottle basket tin,can container pallet flexible container metal strap nylon strap foam plastic hard fermented plastic lined inside with be lined with tin-lined shipping marks indicating marks warning marks,Cover The

3、 catalogue will be sent under another cover. Our advertisement is on the cover. The cover/coverage of FPA is smaller than All Risks. The bank manager asked what cover could be offered to secure the loan.,The allowance covers all the expenses incurred. Cover the computer when its not in use. Insuranc

4、e should be covered by the sellers against WPA and TPND for 110% of the invoice value. The policy covers fire and theft risks.,Transport n&v Ocean transport is probably the cheapest means. The transport will be provided by the Buyer. Its cheaper to transport goods by road than by rail. Ocean, rail,

5、road, inland waterway, container, parcel, pipeline transport,Certificate An insurance claim for goods damaged in transit must be accompanied by the certificate of damage issued by the port authority. The company has received its certificate of incorporation and may now start trading. The driver of t

6、he crashed car was asked by the insurance company to show his certificate of insurance. Before we could clear the goods through customs we had to show the certificate of origin.,Oral Practice: 7 Making Suggestions A in a strong way The only solution is that you must replace the defective products. I

7、 see no other alternative but /there is no other alternative but to Why dont you appoint an agent in Europe? Youd better amend the Letter of Credit. B in a neutral way I recommend/suggest/propose that . My recommendation/suggestion/proposal is that we should meet each half way. If I were you/If I we

8、re in your position, I would reduce the price. Wed like to propose more advertising for this project.,C in a tentative way It might be a good idea to extend the Letter of Credit. Have you thought of reducing the price? What about advertising in the national press? What if we order 3000 units? Would

9、it be possible for you to sell it to us for US$ 120 per unit? 8 Accepting Proposals 1 in a formal way Im completely in favor of that. I have no objections to that. I cant see why we shouldnt agree to that. I am all for that.,Im sure thats the best idea/solution. I entirely approve of your suggestion

10、. B in an informal way Great/Excellent/Wonderful/Fantastic! Thats great/good idea. That sounds great/fine. That make sense. Fair enough. I couldnt agree more. 9 Rejecting Proposals A in a strong way I cant agree with you.,Thats out of the question. I cant accept that. Im absolutely/completely agains

11、t that. No, I dont think so. B In a standard way Im afraid I cant accept that. Im afraid this doest solve out problem. Im sorry, but I have reservation about that. Im sorry, but I really dont think that is a good idea. C in a diplomatic way I would if I could, but.,I agree on the whole, but thing ar

12、e not so easy. I see what you mean, but . I understand your position, but You may be right, but Thats an interesting idea, but I know you have a point there, but I take you point, but I agree with you to a certain extent, but I dont want to disappoint you, but 10 interrupting Sorry to interrupt you.

13、 Do you mind if I say something here?,Excuse me for interrupting you. Excuse me, may I come in here? I wonder if I could come in here? Before you go on, could I say this? Just a minute, can I say something here? 11 Dont understand somebodys words I beg your pardon? Sorry, could you say that again? Sorry, I didnt quite understand. Sorry, Im not quite with you. Im sorry, but I dont see what you mean. Im sorry, I didnt catch what you said.,Would you mind repe