1、9Creating Brand Equity,1,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-2,Chapter Questions,What is a brand and how does branding work? What is brand equity? How is brand equity built, measured, and managed? What are the important decisions in developing a branding strategy?,Co

2、pyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-3,Steps in Strategic Brand Management,Identifying and establishing brand positioning Planning and implementing brand marketing Measuring and interpreting brand performance Growing and sustaining brand value,Copyright 2011 Pearson Edu

3、cation, Inc. Publishing as Prentice Hall 9-4,What is a Brand?,A brand is a name, term, sign, symbol or design, or a combination of them, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors.,Copyright 2011 Pearson Education,

4、 Inc. Publishing as Prentice Hall 9-5,The Role of Brands,Identify the maker Simplify product handling Organize accounting Offer legal protection,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-6,The Role of Brands,Signify quality Create barriers to entry Serve as a competitive a

5、dvantage Secure price premium,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-7,What is Branding?,Branding is endowing products and services with the power of the brand.,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-8,What is Brand Equity?,Brand equity is

6、the added value endowed on products and services, which may be reflected in the way consumers, think, feel, and act with respect to the brand.,Advantages of Strong Brands,Improved perceptions of product performance Greater loyalty Less vulnerability to competitive marketing actions Less vulnerabilit

7、y to crises,Larger margins More inelastic consumer response Greater trade cooperation Increased marketing communications effectiveness Possible licensing opportunities,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-9,Virgin Atlantics Brand Promise,Copyright 2011 Pearson Educati

8、on, Inc. Publishing as Prentice Hall 9-10,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-11,What is a Brand Promise?,A brand promise is the marketers vision of what the brand must be and do for consumers.,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-12,B

9、rand Equity Models,Brand Asset Valuator (BAV),Brandz,Brand Resonance,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-13,Figure 9.1 BAV Model,Figure 9.2 Universe of Brand Performance,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-14,Figure 9.3 Brand Dynamics

10、 Pyramid,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-15,Figure 9.4 Brand Resonance Pyramid,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-16,Brand Building Blocks,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-17,MasterCard Created

11、 An Emotional Bond to its Brand,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-18,Drivers of Brand Equity,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-19,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-20,Brand Elements,Brand names S

12、logans Characters,Symbols Logos URLs,Brand Element Choice Criteria,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-21,Memorable,Meaningful,Likeable,Transferable,Adaptable,Protectable,Slogans,Like a good neighbor, State Farm is there Just do it Nothing runs like a Deere Save 15%

13、or more in 15 minutes or less,We try harder Well pick you up Nextel Done Zoom Zoom Im lovin it Innovation at work This Buds for you Always low prices,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-22,Figure 9.5 Secondary Sources of Brand Knowledge,Copyright 2011 Pearson Educati

14、on, Inc. Publishing as Prentice Hall 9-23,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-24,Internal Branding,Choose the right moment Link internal and external marketing Bring the brand alive for employees,Figure 9.6 Brand Value Chain,Copyright 2011 Pearson Education, Inc. Pub

15、lishing as Prentice Hall 9-25,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-26,Measuring Brand Equity,Brand audits Brand tracking Brand valuation,Table 9.4 The 10 Most Valuable Brands,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-27,Figure 9.7 Interbrand

16、 Brand Valuation Method,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-28,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-29,Managing Brand Equity,Brand reinforcement Brand revitalization,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-

17、30,Devising a Branding Strategy,Develop new brand elements Apply existing brand elements Use a combination of old and new,Branding Terms,Brand line Brand mix Brand extension Sub-brand Parent brand Family brand,Line extension Category extension Branded variants Licensed product,Copyright 2011 Pearson

18、 Education, Inc. Publishing as Prentice Hall 9-31,Reasons for Brand Portfolios,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-32,Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-33,Brand Roles in a Brand Portfolio,Flankers Cash cows Low-end, entry-level High-end prestige,Brand Extensions,Copyright 2011 Pearson Education, Inc. Publishing a