RolesandResponsibility崗位分工Topics

目錄SpecificRoles具體分工21Purposeofdefiningroles分工目的1PurposeofDefiningRoles分工目的1.1PurposeofDefiningRoles

分工目的分工是為了讓我們更專業(yè)地從事工作。分工可以使我們的工作更有效率。海底撈鼓勵(lì)一崗多能！說(shuō)明：各門店因?yàn)榈昝娓窬植煌瑣徫环止?huì)略有差異。2SpecificRolesandResponsibility具體分工2.1SpecificRolesandResponsibility

具體分工

DefiningPost崗位分工Operations前堂Kitchen后堂2.2OperationsRoles&Responsibilty

前堂崗位分工

ReceptionCounter門迎組RestaurantService服務(wù)組Operations前堂2.2.1ReceptionandHosting

門迎組Reception門迎組門迎Welcomestaff游樂(lè)園Playroom美甲Manicure電話吧Reception酒水吧BeverageToiletattendant2.2.2SERVICEANDOPERATIONS

服務(wù)組Server服務(wù)員HotTowel發(fā)毛巾

1、Beattentivetothecustomers注意力放在顧客身上；01

2、Timelyandaccurateandbeprofessional能做到快速準(zhǔn)確及業(yè)務(wù)熟練；023、Deliverspecialservicetimelyandaccurately.能夠準(zhǔn)確提供常規(guī)特色服務(wù)。03

4、Eagertoservecustomers,Observantandmeticulous.急客人所急，做到察言觀色。04ResponsibilityofaServer

服務(wù)員基本要求2.3KitchenRolesANDResponsibility

后堂崗位分工傳配組上菜房Kitchen后堂Foodrunner&SideKitchenMainkitchen2.3.1Foodrunner&sidekitchen

傳配組foodrunner&sidekitchen傳配組配料間SoupSelection小吃房SnacksStaffMeal員工餐KungFuNoodle撈面foodrunner&sidekitchen傳配組FruitsPreparation水果房SaucePreparation油碟房Washingarea毛巾房、洗杯間FoodRunner傳菜SoupSoybeanmilk&BeveragePreparation打湯、豆?jié){、飲料2.3.BeverageandRunner

傳配組Clearing收臺(tái)7Rulestofoodrunner.傳菜員七不端

Nonconformingquality,donotserve.質(zhì)量不符合要求不端；

NonconformingQuantity,donotserve.分量不足不端；

Nonconforminghygiene,donotserve衛(wèi)生不達(dá)標(biāo)不端；

Drynesstovegetables,donotserve不灑水不端；

Nogarnish,donotserve.不點(diǎn)綴不端；顏色不純不端；形狀不符合要求不端

1、Familiarwithoperations,timelyaccurate,strongsenseofsafetyawareness業(yè)務(wù)熟練，快速準(zhǔn)確；安全意識(shí)強(qiáng)012、Fullconcentrationonwork.注意力要放在工作上023、Strongsenseofco-operations主動(dòng)、配合意識(shí)強(qiáng)。034、Politeandcourteous.禮貌用語(yǔ)好04RESPONSIBILITYOFARUNNER

傳菜員基本要求

2.3.2SIDEKITCHEN

上菜房你CHECKERSECTION上菜員PREPERATIONSECTION備菜員MEATSECTION羊肉間你殺魚(yú)間ROUGHFINISH粗加工SEAFOOD

1,Ensurefreshnessoffood,ensureportioningoffoodquantity.菜品新鮮，嚴(yán)格執(zhí)行份量、質(zhì)量要求；012、

Timelyandaccuratedeliveryoffood.快速、準(zhǔn)確023、Abletomaintaingood