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CONSUMER&
BRANDBrandKPIs
for
milk
alternatives:
J?RDin
the
United
KingdomConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
J?RD’s
performance
inthe
milkalternative
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202474%
of
J?RD
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??J?RD’s
branding
resonates
more
with
Gen
Z?J?RD
generally
appealstomen
more
than
women?J?RD
ranksoutsidethe
Top
10
inawareness
withinthe
milk
alternative
market?Thepopularity
ratingof
J?RD
is26%?J?RD
rankssixth
inconsumption?Among
J?RD
enthusiasts,49%
fallunderthe
high-income
category?Consumers
want
theirmilk
alternative
brandstohavehonesty
/trustworthiness,
sustainability,andauthenticity?Interms
of
loyalty,J?RD
is
ninth
inthe
UnitedKingdom?J?RD
hasascore
of18%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
J?RD
at
74%Brand
profile:
snapshotBrand
performance
of
J?RDintheUnited
Kingdom74%26%25%22%18%AwarenessPopularityUsageLoyaltyBuzz5Notes:Milk
alternatives
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,244,
all
respondents
(awareness),
n=316,
respondents
who
know
the
individual
brand
(popularity),
n=316,respondents
who
know
the
individual
brand
(consumption),
n=69,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=316,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024J?RD’s
branding
resonates
more
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations44%38%
38%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeJ?RD
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatJ?RD
islikedby2%
ofBaby
boomers
and16%
ofGenXers,
whereas
thetotalshareof
industryusers
is7%and26%,
respectively.30%26%ForMillennials
andGen
Z,
38%
and
44%
feel
positivelytowards
J?RD,
versus38%
and30%.
Socurrently,forJ?RD,Gen
Zconnects
most
with
theirbrandcomparedtothe
overall
industryuser.16%7%2%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestomilk
alternatives,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=82,
J?RDenthusiast,
n=841,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024J?RD
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
J?RD
shows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
J?RD
hasahigherproportionof
LGBTQIA+consumers
whencompared
to
theindustryusers
ingeneral.10%87%20%39%61%49%51%61%
ofmen
likeJ?RD
compared
to
39%of
women,
whereas
forthe
overallindustry,51%
of
men
consume
milkalternatives
compared
to
49%
ofwomen.74%20%
ofJ?RD
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to10%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=82,
J?RDenthusiast,
n=841,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
J?RD
enthusiasts,
49%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.12%15%Single37%18%20%CoupleSingleparentNuclear49%49%
ofJ?RD
enthusiastsare
fromhigh-income
households.J?RD’s
brandisgenerally
enjoyed
morebyconsumers
who
arepartof
anextended
household,
17%
ofJ?RDenthusiastshavethiscurrent
livingsituation.9%10%37%34%37%26%28%Multi-generational4%2%17%14%ExtendedOther23%4%5%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=82,
J?RDenthusiast,
n=841,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
milk
alternative
brands
to
have
honesty
/
trustworthiness,sustainability,
and
authenticityBrand
profile:
qualitiesQualitiesconsumerswant
from
milkalternative
brandsFormilk
alternatives,
the
topthreequalitiesconsumers
wantfrom
abrandarehonesty
/trustworthiness,Authenticity50%Thrill/ExcitementSustainabilityBoldnessClevernesssustainability,and
authenticity.40%30%20%10%0%J?RD
consumers
also
appreciatethesekey
attributes,indicating
J?RD
exudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatJ?RD
enthusiastsareleast
focused
onare
thrill/excitementandinclusiveness.ReliabilityExclusivityJ?RD
should
work
on
promoting
highvaluetoconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
milk
alternatives,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tomilk
alternatives,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
“When
it
comes
tomilkalternatives,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=69,
J?RDconsumers’,n=82,
J?RDenthusiast,
n=841,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
J?RD
fans,
40%
state
that
they
get
excited
about
milk
alternativeproductsBrand
profile:
attitudesWhat
doconsumersthink
ofmilkalternatives
ingeneral?46%44%40%33%33%29%28%28%27%22%18%16%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
milk
alternative
topicsrelating
toproductsmilk
alternativesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
milk
alternatives
do
youagreewith?”;
Multi
Pick;“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=82,
J?RDenthusiast,
n=841,
milkalternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1174%
of
J?RD
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
milk
alternatives,
theaverageawareness
ofabrandinthe
United
Kingdomis37%.Awareness
ofJ?RD,however,
isat25%.Awareness26%
ofUK
milkalternative
consumers
say
theylikeJ?RD,compared
to
anindustryaverage
brandpopularity
of24%.22%
ofindustryconsumers
intheUnited
Kingdom
saythey
consume
J?RD,with
theaverage
consumption
ofabrandat21%.BuzzPopularity74%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of72%.J?RD
hasbeen
noticed
similarly
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of18%compared
to
16%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeaverage
compared
tothe
industry.12
Notes:Milk
alternatives
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,244,
all
respondents
(awareness),
n=316,
respondents
who
know
the
individual
brand
(popularity),
n=316,respondents
who
know
the
individual
brand
(consumption),
n=69,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=316,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024J?RD
ranks
outside
the
Top
10
in
awareness
within
the
milk
alternative
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofJ?RDRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Alpro84%77%65%51%39%38%32%32%32%30%2innocent25%3Oatly4Linda
McCartneyessential
Waitrose
OatKoko5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Blue
Diamond's
AlmondBreeze775%8ActiLeafOutofallrespondents,
25%
were
aware
of
J?RD.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9Planet
OrganicRudeHealthAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
J?RD
is
26%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofJ?RDRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Alpro46%42%32%32%29%26%24%22%21%20%2Oatly26%3Califia
FarmsinnocentGlebe
FarmJ?RD4Outofconsumers
who
knew
thebrand,
26%
saidtheyliked
J?RD.
Thisranksthemsixthcompared
tootherbrandssurveyed
inthismarket.567Koko74%8Minor
FiguresBlueDiamond's
AlmondBreeze9PopularityN/A10Plenish14
Notes:“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=316,
respondents
who
knowthe
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024J?RD
ranks
sixth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofJ?RDRank#
BrandUsage
%41%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing1Alproconsumed,
we
asked
each
respondent:
“Whenitcomes
to
milk
alternatives,
which
ofthefollowingbrandshaveyou
consumed
inthe
past12
months?”.22%2Oatly35%3innocentCalifia
FarmsGlebe
FarmJ?RD27%Outofconsumers
who
knew
thebrand,
22%
saidtheyconsumed
J?RD.
This
ranksthemsixthcompared
toother
brandssurveyed
inthismarket.426%525%622%7essential
Waitrose
OatActiLeaf21%821%78%9Koko20%BlueDiamond's
AlmondBreezeUsageN/A1019%15
Notes:“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:n=316,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
J?RD
is
ninth
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofJ?RD’sconsumersRank#
BrandLoyalty
%86%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1RudeHealth2Alpro86%26%3Oatly86%4innocentMOMAPlenishPlanet
OrganicOato79%578%678%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
milk
alternatives,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.777%74%876%9J?RD74%Outofrespondents
whohaveconsumed
J?RD,
74%saidthey
would
consume
the
brandagain.LoyaltyN/A10Provamel70%16
Notes:“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
are
youlikely
toconsume
again
in
the
future?”;
Multi
Pick;Base:
n=69,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024J?RD
has
a
score
of
18%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofJ?RDRank#
BrandBuzz%32%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Alpro18%2Califia
FarmsOatly24%323%Outofconsumers
who
knew
thebrand,
18%
saidtheyhadheardaboutJ?RD
inthe
media.
This
ranksthemseventh
compared
tootherbrandssurveyed
inthismarket.4innocentActiLeafGlebe
FarmJ?RD23%522%620%718%Blue
Diamond's
AlmondBreeze817%82%9essential
Waitrose
OatProvitamil16%BuzzN/A1014%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=316,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourc
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