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CONSUMER&
BRANDBrandKPIs
for
milk
alternatives:Quaker
Oats
in
IndiaConsumer
Insights
reportOctober2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
QuakerOats’performance
inthe
milk
alternative
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofOctober
202489%
of
Quaker
Oats
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??QuakerOats’branding
resonates
with
Millennials?QuakerOatsranksfirstinawareness
withinthemilksimilarly
to
other
brandsinthe
industryalternative
market?QuakerOatsgenerally
appealstomen
more
thanwomen?Thepopularity
ratingof
QuakerOatsis66%?QuakerOatsranksfirstinconsumption?Among
QuakerOatsenthusiasts,45%
fallunderthehigh-income
category?Interms
of
loyalty,Quaker
OatsisfirstinIndia?QuakerOatshasascore
of
58%
formedia
buzz?Consumers
want
theirmilk
alternative
brandstohavehonesty
/trustworthiness,
authenticity,andhighvalue3Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
Quaker
Oats
at
89%Brand
profile:
snapshotBrand
performance
of
QuakerOatsinIndia89%74%66%63%58%AwarenessPopularityUsageLoyaltyBuzz5Notes:Milk
alternatives
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=923,
respondents
who
know
the
individual
brand
(popularity),
n=923,respondents
who
know
the
individual
brand
(consumption),
n=578,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=923,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Quaker
Oats’
branding
resonates
with
Millennials
similarly
to
other
brands
in
theindustryBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations44%
44%43%42%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeQuaker
Oatsbygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatQuakerOatsislikedby0%
ofBaby
boomers
and
14%of
Gen
Xers,whereas
the
total
shareof
industryusersis0%
and13%,
respectively.ForMillennials
andGen
Z,
44%
and
42%
feel
positivelytowards
Quaker
Oats,versus
43%
and
44%.
So14%13%currently,
forQuakerOats,Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.0%
0%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestomilk
alternatives,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=607,
Quaker
Oats
enthusiast,
n=1,096,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Quaker
Oats
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
QuakerOatsshows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.10%15%82%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
QuakerOatshasalowerproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.41%59%41%59%59%
ofmen
likeQuakerOatscomparedto41%
of
women,
whereas
fortheoverall
industry,59%
ofmen
consumemilk
alternatives
compared
to
41%
ofwomen.87%10%
ofQuaker
Oatsenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to15%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=607,
QuakerOats
enthusiast,
n=1,096,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Quaker
Oats
enthusiasts,
45%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.2%4%Single4%5%41%45%CoupleSingleparentNuclear45%
ofQuaker
Oatsenthusiastsarefrom
high-income
households.QuakerOats’brandisgenerally
enjoyedmore
byconsumers
who
arepartof
amulti-generational
household,
34%
ofQuakerOatsenthusiastshavethiscurrent
living
situation.3%4%23%21%30%28%31%Multi-generational34%31%33%34%ExtendedOther24%1%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=607,
QuakerOats
enthusiast,
n=1,096,milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Consumers
want
their
milk
alternative
brands
to
have
honesty
/
trustworthiness,authenticity,
and
high
valueBrand
profile:
qualitiesQualitiesconsumerswant
from
milkalternative
brandsFormilk
alternatives,
the
topthreequalitiesconsumers
wantfrom
abrandarehonesty
/trustworthiness,authenticity,andhigh
value.Authenticity60%Thrill/ExcitementSustainabilityBoldnessCleverness40%20%0%QuakerOatsconsumers
alsoappreciatethese
key
attributes,indicatingQuakerOatsexudes
these
qualities.SocialresponsibilityCoolnessThequalitiesthatQuakerOatsenthusiastsare
least
focused
on
arethrill/excitement
andcleverness.ReliabilityExclusivityQuakerOatsshouldwork
on
promotingexclusivity
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
milk
alternatives,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tomilk
alternatives,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
“When
it
comes
tomilkalternatives,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=578,
Quaker
Oats
consumers’,n=607,
QuakerOats
enthusiast,
n=1,096,
milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024Among
Quaker
Oats
fans,
43%
state
that
they
get
excited
about
milk
alternativeproductsBrand
profile:
attitudesWhat
doconsumersthink
ofmilkalternatives
ingeneral?51%48%47%46%46%44%43%42%42%42%29%
29%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
milk
alternative
topicsrelating
toproductsmilk
alternativesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
milk
alternatives
do
youagreewith?”;
Multi
Pick;“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=607,
QuakerOats
enthusiast,
n=1,096,milk
alternative
consumersSources:
Statista
Consumer
Insights
Global,
asofOctober
2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1189%
of
Quaker
Oats
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
milk
alternatives,
theaverageawareness
ofabrandinIndiais50%.
Awareness
ofQuakerOats,however,
isat74%.Awareness66%
ofIndianmilk
alternativeconsumers
saytheylikeQuakerOats,compared
toanindustryaverage
brandpopularity
of44%.63%
ofindustryconsumers
inIndiasaythey
consumeQuakerOats,withtheaverage
consumption
ofabrandat40%.BuzzPopularity89%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of76%.QuakerOatshasbeen
noticed
more
inthe
mediacompared
to
other
brands,with
a“Buzz”score
of57%compared
to
39%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Milk
alternatives
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=923,
respondents
who
know
the
individual
brand
(popularity),
n=923,respondents
who
know
the
individual
brand
(consumption),
n=578,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=923,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Quaker
Oatsranksfirst
in
awareness
within
the
milk
alternative
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofQuaker
OatsRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1QuakerOats74%64%57%56%51%49%43%43%42%42%2OatMlk26%3MilkinOatsSoGoodOnlyEarthPlantawaySlicc45Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6774%8OatupOutofallrespondents,
74%
were
aware
of
QuakerOats.Thisranksthemfirstcompared
to
other
brandssurveyed
inthismarket.9OatWowOatlyAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024The
popularity
rating
of
Quaker
Oats
is
66%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofQuakerOatsRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1QuakerOats66%59%57%47%44%40%40%37%36%34%2MilkinOatsOatMlkOatWowOnlyEarthOatly34%34Outofconsumers
who
knew
thebrand,
66%
saidtheyliked
QuakerOats.
Thisranksthemfirst
compared
toother
brandssurveyed
inthismarket.5666%SoGoodOatish789SliccPopularityN/A10AltCo14
Notes:“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=923,
respondents
who
knowthe
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Quaker
Oatsranksfirst
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofQuakerOatsRank#
BrandUsage
%63%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing1QuakerOatsconsumed,
we
asked
each
respondent:
“Whenitcomes
to
milk
alternatives,
which
ofthefollowingbrandshaveyou
consumed
inthe
past12
months?”.2MilkinOatsOatMlkSoGoodOatWowOnlyEarthOatish53%350%37%Outofconsumers
who
knew
thebrand,
63%
saidtheyconsumed
Quaker
Oats.Thisranksthemfirstcompared
to
other
brandssurveyed
inthismarket.442%542%638%63%737%8AltCo34%9Oatly34%UsageN/A10Slicc33%15
Notes:“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
have
youconsumed
in
the
past12
months?”;
Multi
Pick;
Base:n=923,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofOctober
2024In
terms
of
loyalty,
Quaker
Oats
is
first
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofQuakerOats’
consumersRank#
BrandLoyalty
%89%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1QuakerOats11%2MilkinOatsAltCo84%381%4SoGoodOatMlkOnlyEarthSlicc80%579%674%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
milk
alternatives,which
of
the
following
brandsareyou
likely
toconsume
againinthefuture?”.773%8OatWowOatish71%89%971%Outofrespondents
whohaveconsumed
Quaker
Oats,89%
saidthey
would
consume
the
brandagain.LoyaltyN/A10Oatup70%16
Notes:“When
it
comesto
milk
alternatives,
which
ofthe
following
brands
are
youlikely
toconsume
again
in
the
future?”;
Multi
Pick;Base:
n=578,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024Quaker
Oats
has
a
score
of
58%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofQuakerOatsRank#
BrandBuzz%58%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1QuakerOats2MilkinOatsOatMlkOatWowOnlyEarthAltCo57%347%Outofconsumers
who
knew
thebrand,
58%
saidtheyhadheardaboutQuaker
Oatsinthe
media.
Thisranksthemfirstcompared
tootherbrandssurveyed
inthismarket.42%442%540%58%639%7Oatish39%8Oatly36%9PlantawaySlicc31%BuzzN/A1029%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=923,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofOctober
2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifya
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