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CONSUMER&
BRANDBrandKPIs
for
headphones:
JVC
in
theUnited
KingdomConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
JVC’s
performance
intheheadphonemarket.Fieldwork:July-August2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofNovember202465%
of
JVC
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??JVC’s
branding
resonates
more
with
Millennials?JVCgenerally
appealstomen
more
than
women?JVCranksseventh
inawareness
within
the
headphonemarket?Thepopularity
ratingof
JVCis16%?JVCranksoutsidetheTop10
inusage?Among
JVCenthusiasts,31%
fallunderthehigh-income
category?Consumers
want
theirheadphonebrandstohave?Interms
of
loyalty,JVCisoutsidetheTop10
inthereliability,
high
value,andcoolnessUnited
Kingdom?JVChasascore
of
9%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awareness
is
the
highest
scoring
KPI
for
JVC
at
78%Brand
profile:
snapshotBrand
performance
of
JVCintheUnitedKingdom78%65%16%9%9%AwarenessPopularityUsageLoyaltyBuzz5Notes:Headphones
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=969,
respondents
who
know
the
individual
brand
(popularity),
n=969,
respondents
whoknow
the
individual
brand(usage),
n=83,
respondents
who
have
used
the
individual
brand
(loyalty),
n=969,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024JVC’s
branding
resonatesmore
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations40%35%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeJVCbygeneration
versus
the
shareof
industryusers
ingeneral,
we
cansee
thatJVCislikedby10%
ofBaby
boomers
and
25%
of
Gen
Xers,whereas
the
totalshare
ofindustryusers
is8%
and28%,
respectively.29%28%25%25%ForMillennials
andGen
Z,
40%
and
25%
feel
positivelytowards
JVC,versus
35%
and
29%.
Socurrently,
forJVC,Millennials
connect
most
withtheirbrandcompared
tothe
overall
industryuser.10%8%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoheadphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=151,
JVCenthusiast,
n=1,034,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024JVC
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
JVCshows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
JVChasasimilar
proportionof
LGBTQIA+consumers
whencompared
to
theindustryusers
ingeneral.10%87%11%39%61%61%
ofmen
likeJVCcompared
to39%
ofwomen,
whereas
forthe
overall
industry,50%
ofwomen
useheadphonescompared
to
50%
of
men.50%50%85%11%
ofJVCenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to10%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
headphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=151,
JVCenthusiast,n=1,034,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
JVC
enthusiasts,
31%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.21%18%Single31%36%15%19%CoupleSingleparentNuclear31%
ofJVCenthusiastsare
from
high-income
households.JVC’s
brandisgenerally
enjoyed
more
byconsumers
who
arepartof
amulti-generational
household,
6%
of
JVCenthusiastshavethiscurrent
livingsituation.7%9%40%32%31%35%29%Multi-generational6%3%14%15%29%ExtendedOther5%4%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
headphones,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=151,
JVCenthusiast,
n=1,034,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
headphone
brands
to
have
reliability,
high
value,
andcoolnessBrand
profile:
qualitiesQualitiesuserswant
from
headphonebrandsForheadphones,
thetopthree
qualitiesusers
wantfrom
abrandarereliability,highvalue,and
coolness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessJVCusers
alsoappreciate
these
keyattributes,indicating
JVCexudes
thesequalities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatJVCenthusiastsareleast
focused
onare
social
responsibilityandinclusiveness.ReliabilityExclusivityJVCshouldwork
onpromoting
reliabilitytoconvert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
headphones,
which
ofthese
aspects
are
mostimportant
toyou?”;Multi
Pick;“When
it
comes
toheadphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
headphones,
whichofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=83,
JVCusers’,n=151,
JVCenthusiast,
n=1,034,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
JVC
fans,
40%
state
that
they
get
excited
about
headphonesBrand
profile:
attitudesWhat
doconsumersthink
ofheadphonesin
general?42%40%38%33%32%29%28%23%21%20%17%16%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustheadphonestopicsrelating
toheadphonesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
headphones
do
youagree
with?”;
Multi
Pick;“When
it
comesto
headphones,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=151,
JVCenthusiast,
n=1,034,
headphone
usersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1165%
of
JVC
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
headphones,
theaverage
awarenessof
abrand
intheUnitedKingdomis59%.
Awarenessof
JVC,however,
isat78%.Awareness16%
ofUK
headphoneusers
saytheylikeJVC,compared
to
anindustryaverage
brandpopularity
of25%.9%
of
industryusers
intheUnitedKingdomsaytheyuseJVC,withtheaverage
usageof
abrandat14%.BuzzPopularity65%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
70%.JVChasbeen
noticed
less
inthe
media
compared
toother
brands,with
a“Buzz”score
of9%
compared
to14%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Headphones
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=969,
respondents
who
know
the
individual
brand
(popularity),
n=969,
respondents
whoknow
the
individual
brand(usage),
n=83,
respondents
who
have
used
the
individual
brand
(loyalty),
n=969,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024JVC
ranks
seventh
in
awareness
within
the
headphone
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofJVCRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Sony95%95%93%90%90%89%78%76%76%59%22%2SamsungAppleLG345PhilipsPanasonicJVCUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678Bose78%Outofallrespondents,
78%
were
aware
of
JVC.Thisranksthemseventh
compared
to
other
brandssurveyed
inthismarket.9BeatsPioneerAwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,247,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
JVC
is
16%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofJVCRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Apple46%42%40%38%36%33%28%27%25%24%16%2Beats3SamsungJBL4Outofconsumers
who
knew
thebrand,
16%
saidtheyliked
JVC.
Thisranksthemoutside
the
Top
10compared
to
other
brandssurveyed
inthismarket.5Bose6Sony7Bang
&OlufsenSkullcandyJabra884%9PopularityN/A10Sennheiser14
Notes:“When
it
comesto
headphones,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=969,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024JVC
ranks
outside
the
Top
10
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofJVCRank#
BrandUsage
%38%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
toheadphones,
which
ofthefollowing
brandshaveyouused
inthe
past12
months?”.9%1Apple2JBL25%3Beats23%Outofconsumers
who
knew
thebrand,
9%
saidtheyused
JVC.ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.4SamsungJabra23%517%6Sony17%7Bowers
&WilkinsBose15%815%91%Usage9SkullcandyAnker12%N/A1011%15
Notes:“When
it
comesto
headphones,
which
ofthe
following
brands
have
youused
in
the
past12
months?”;
Multi
Pick;
Base:
n=969,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
JVC
is
outside
the
Top
10
in
the
United
KingdomBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofJVC’s
consumersRank#
BrandLoyalty
%88%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Apple2SennheiserAKG84%383%35%4SamsungAnker81%580%6Sony79%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
headphones,which
of
the
following
brandsareyou
likely
touseagaininthe
future?”.65%7JBL78%8Beats76%9Bose74%Outofrespondents
whohaveused
JVC,65%
saidtheywould
usethe
brandagain.LoyaltyN/A10Skullcandy70%16
Notes:“When
it
comesto
headphones,
which
ofthe
following
brands
areyoulikely
touse
again
in
the
future?”;
Multi
Pick;Base:
n=83,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024JVC
has
a
score
of
9%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofJVCRank#
BrandBuzz%37%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.9%1AppleBeats231%3SamsungJBL24%Outofconsumers
who
knew
thebrand,
9%
saidtheyhadheardaboutJVCinthe
media.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.421%5Bose17%6AKG15%7Bowers
&WilkinsSony14%814%91%Buzz9Jabra14%N/A10LG13%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=969,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudiences?
TrackbrandKPIs?
Analyzecompeti
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